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Internet Sales Manager
- Chevy Chase Acura (Bethesda, MD)
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Internet Sales Manager – Chevy Chase Acura Location: Bethesda, MDDepartment: Sales Chevy Chase Acura, a family-led and award-winning dealership serving the DC metro community since 1939, is seeking a motivated and results-driven Internet Sales Manager. This position is responsible for leading our Internet department, driving appointment conversions, and delivering an exceptional online-to-showroom experience. The Internet Sales Manager will coach a team of consultants, oversee CRM processes, and ensure every customer receives the premium experience Chevy Chase Acura is known for. Responsibilities * Oversee daily operations of the Internet department. * Manage, train, and coach a team of sales consultants to achieve appointment and sales goals. * Respond to and follow up with internet leads, phone calls, and CRM tasks in a timely and professional manner. * Analyze buyer behavior and tailor communication to maximize engagement and trust. * Monitor team performance, provide coaching based on call recordings, and ensure process compliance. * Generate and track daily/weekly/monthly performance reports for accountability. * Collaborate with Sales, Service, and Marketing leadership to ensure consistent messaging and customer satisfaction. * Maintain and update dealership CRM/DMS records to reflect accurate lead status and customer interactions. Qualifications * Proven success in Internet/BDC Sales or Department Management (Automotive industry required). * Strong leadership and organizational skills with the ability to coach and motivate a team. * Knowledge of dealership CRM/DMS systems (DriveCentric, Apollo, VinSolutions, DealerSocket, etc.). * Excellent written and verbal communication skills with strong multitasking ability. * Professional phone etiquette and basic computer proficiency. * Must hold a valid driver’s license. Compensation & Benefits Compensation Range: $60,000 – $110,000 annually (salary + commission) * Base salary plus commission on new/used vehicle sales * Performance bonuses tied to closing ratio milestones * Manufacturer CSI bonus opportunities * Monthly earning potential at the top of the range with experience and results Benefits Package Includes: * Health, Dental & Vision Insurance * Paid Vacation, Sick Leave, and Holidays * Acura lease program * Advancement Opportunities within Sales Management Why Join Chevy Chase Acura? At Chevy Chase Acura, we combine 85 years of community trust with cutting-edge digital retailing technology. We’re proud to offer a team culture that values professionalism, accountability, and long-term customer relationships. As Internet Sales Manager, you’ll have the opportunity to lead a high-energy department, build your career in automotive management, and be rewarded for delivering measurable results.
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