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Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve. We are excited to be a part of the Vineyard community managing Bella's grocery store.

As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying and/or decorating signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.

Primary Position Duties:

Key Duties and Responsibilities:

+ Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.

+ Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.

+ Maintain accurate food inventories.

+ Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.

+ Maintains, processes, and completes orders through digital and in person order processing.

+ Other responsibilities as needed.

Guest Service:

+ Greet and assist guests in a friendly and courteous manner.

+ Provide knowledgeable answers to guest inquiries.

+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.

+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.

+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.

+ Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling:

+ Stock shelves and maintain displays according to store standards.

+ Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.

+ Maintain accuracy and punctuality in all special orders.

+ Package and label products using a computer program.

+ Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety:

+ Maintain a clean and organized work area.

+ Follow all safety and sanitation procedures.

+ Report any safety hazards or equipment issues to management.

+ Adhere to all food safety and sanitation regulations.

+ Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable):

+ Operate cash registers and handle transactions accurately.

+ Follow store policies on returns, exchanges, and refunds.

+ Ensure the security of cash and other financial transactions.

Team Collaboration:

+ Work cooperatively with team members to achieve store goals.

+ Participate in team meetings and training sessions.

+ Assist other departments as needed.

+ Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience.

+ Work with team to ensure products are sold well before their expiration date.

+ Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.

+ Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

Position Requirements:

+ **Age Requirement:** 18yrs+ **Food Handler's Permit required (Can be obtained after hired)**

+ **Availability:** Fryer 2:00AM-11:00AM / Decorator 4:00am-7:00amMonday-Sunday according to the needs of the store- including weekends, and holidays.

Physical Requirements:

+ Ability to stand, walk, twist, sit, and bend for extended periods.

+ Ability to lift and carry items weighing up to 50 pounds.

+ Manual dexterity for handling small objects and operating equipment.

+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

+ Occasionally stoop, crouch, kneel, or crawl.

+ Prolonged periods standing and walking.

+ Must be able to access and navigate all areas of the store.

+ Must be able to lift up to 50 pounds at times.

+ Lifting may include floor to shoulder and overhead lifting repeatedly.

+ Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

+ Commercial Mixers

+ Pallet jack

+ Wheeler

+ Trash compactor

+ Oven

+ Fryers

+ Slicers/knives

+ Wrapping machine

+ Scales

+ Sheeters

+ Trays, pans, racks,

+ Tempering tools

+ Temperature-controlled rooms

+ Computers

+ Phones

+ Any other items seen fit for role

Education or Skills:

Education and Experience

+ High school diploma or equivalent (preferred).

+ Previous experience in retail or guest service (preferred).

+ Previous specialty cheese experience (preferred)

+ Drive

Skills and Abilities:

+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

+ Ability to work in a fast-paced environment.

+ Basic math skills for handling cash transactions.

+ Ability to read and follow instructions.

+ Good verbal communication skills.

+ Ability to operate cooking machinery.

Benefits:

Compensation:

+ Competitive hourly wage/salary.

+ Paid time and a quarter on Sundays

+ Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.

+ 10% discount, restrictions apply

+ Ace Hardware Discount at Lees Ace Hardware locations

+ Paid Time Off to those who qualify

Work Environment:

+ Friendly and supportive team atmosphere.

+ Opportunities for career advancement and professional development.

+ Safety forward atmosphere

+ Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

**Note:** This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.