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Description We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Scranton, Pennsylvania. In this long-term contract role, you will play a critical part in overseeing accounts receivable processes, ensuring accuracy in billing and payment activities, and maintaining efficient communication with patients, facilities, and internal teams. This position requires a strong understanding of medical billing procedures and the ability to identify and resolve discrepancies effectively.

Responsibilities:

• Monitor and follow up on outstanding accounts receivable to ensure aged receivables remain within acceptable timeframes.

• Investigate and resolve rejected claims by payers, processing necessary corrections in the billing system.

• Identify and address payment posting errors, communicating effectively with relevant staff to implement corrections.

• Respond to patient and facility inquiries regarding account balances and payment statuses.

• Analyze billing and coverage issues, collaborating with front office and billing teams to address unmet requirements.

• Research and recommend accounts for bad debt write-offs while preparing refund requests for outstanding credit balances.

• Recognize payment trends and report findings to supervisors, providing insights related to payers, diagnosis codes, and other relevant factors.

• Develop corrective action plans to resolve facility errors and ensure operational accuracy.

• Train team members to meet productivity goals and monitor their progress.

• Generate comprehensive reports to update stakeholders on billing department performance. Requirements • Proficiency in Epic software and familiarity with accounts receivable processes.

• Experience in medical billing functions, including cash activity and handling.

• Strong understanding of medical insurance policies and billing procedures.

• Ability to identify and resolve discrepancies in payment postings and claims.

• Excellent communication skills for interacting with patients, facilities, and internal teams.

• Proven ability to research and recommend solutions for credit balances and bad debt accounts.

• Solid analytical skills to identify payment trends and implement corrective actions.

• Prior experience in creating reports and tracking department performance.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .