• Vendor Relationship Manager

    First Horizon Bank (Memphis, TN)


    Description

    **Location** : Onsite listed in Lafayette, LA; Memphis, TN; Charlotte, NC

    Position Overview:

    We are seeking a strategic and proactive Vendor Relationship Manager to oversee and optimize relationships with our most critical suppliers. This role will serve as the primary point of contact for high-impact vendors, ensuring contractual compliance, risk mitigation, and maximum value delivery. The ideal candidate will combine relationship management skills with strong business acumen and the ability to navigate complex issues while guiding both our internal clients and vendors toward resolutions.

    Key Responsibilities:

    - Act as the primary liaison between the company and critical vendors, ensuring effective communication, collaboration, and alignment with business objectives while driving strategic procurement decisions.

     

    - Monitor vendor performance against contractual obligations, KPIs, and SLAs; implement improvement plans where needed.

     

    - Engage and collaborate with our Sourcing and Contract Management teams during negotiation events to optimize value and mitigate risks, related to the Critical Vendors that are under the purview of this role.

     

    - Proactively identify potential vendor risks (financial, operational, compliance) and develop contingency strategies.

     

    - Partner with internal stakeholders (Procurement, Legal, Finance, Operations, IT, etc.) to ensure vendor solutions meet business needs.

     

    - Maintain detailed vendor profiles, performance reports, and relationship histories.

     

    - Lead quarterly and annual business reviews with key vendors.

     

    - Ensure adherence to corporate policies, regulatory requirements, and industry best practices.

     

    - Develop strategies to strengthen long-term vendor partnerships while driving cost efficiencies and innovation.

    Qualifications:

    - Bachelor’s degree in Business Administration, Supply Chain, Procurement, or a related field (Master’s preferred).

     

    - 5+ years of experience in vendor management, procurement, or supplier relationship management, ideally with critical or high-value vendors.

     

    -Strong individual contributor with the ability to self-start and effectively manage priorities with limited oversight.

     

    - Proven negotiation, contract management, and vendor performance management skills.

     

    - Strong understanding of risk management principles related to supplier relationships.

     

    - Demonstrated ability to communicate effectively at the executive level, fostering collaboration and driving strategic initiatives.

     

    - Ability to influence cross-functional teams and senior stakeholders.

     

    - Strong analytical and problem-solving abilities.

     

    - Proficiency with vendor management tools, procurement platforms, and Microsoft Office Suite.

    Preferred Attributes:

    - Industry certifications (e.g., CPSM, CIPS, PMP) are a plus.

     

    - Experience managing vendors in regulated industries or mission-critical operations.

    About Us

    First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_\_https:/www.firsthorizon.com/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

    Benefit Highlights

    • Medical with wellness incentives, dental, and vision

    • HSA with company match

    • Maternity and parental leave

    • Tuition reimbursement

    • Mentor program

    • 401(k) with 6% match

    • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

    Follow Us

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    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

     

    For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.