• TES IT Support - School of Architecture, Planning…

    Auburn University (Auburn, AL)


    Position Details

    Position Information

    Requisition Number

    TES2500P

    Home Org Name

     

    Sch of Arch PlanandLndscp Arch-Main

     

    Division Name

     

    College Arch Desgn and Construction

    Position Title

    TES IT Support - School of Architecture, Planning and Landscape Architecture

     

    Estimated Hours Per Week

     

    40

     

    Anticipated Length of Assignment

     

    May 2025

    Job Summary

    This position provides and delivers advisory/technical assistance to employees and students to guarantee swift resolution of issues. This position will also offers aid for in-class technology, student computers, printer systems, plotters, and faculty tech needs, encompassing the setup and tuning of classroom elements as well as the configuration and diagnostic of client hardware. Alongside this, the role will collaborate with theAPLA End Point Support Analyst to identify technological challenges and devise solutions aligning with the School’s objectives.

     

    Temporary Employment Services (TES ), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university.TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:

     

    + Assistance in the place of a regular employee who is absent for a specified period of time

    + Additional assistance during periods of abnormal or peak workloads

    + Assistance with special projects

    + Seasonal work

    + Emergencies

     

    If you are looking for an employment opportunity,TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.

     

    AU students are not eligible forTES .

    Essential Functions

    The role involves providing support to both employees and students for desktops/printers/plotters along with classroom technology, which encompasses:

    + Upkeep of classroom technology; this includes updating workstations, maintaining projectors, and addressing issues during system downtime.

    + Identifying the root causes of issues by conversing with users and collaborating with internal support teams or vendors to rectify these issues.

    + Replenishing consumables in our array of printing areas when depleted, which includes large format plotters.

    + Offering immediate technical help to students and staff during business hours for software and equipment crashes.

     

    Why Work at Auburn?

    Minimum Qualifications

    + Associate’s degree in information technology or similar field

    + Excellent writing and communication skills

    + Background in IT

    Desired Qualifications

    Software Experience

    + CAD Software

    + 3D Modeling Software

    + Office 365

    + MMD Management (Jamf or InTune)

    + An understanding of Enterprise Networks (Active Directory)

    Hardware Experience

    + Windows and MacOS

    + Large Format Plotters

    + Laser Printers

    + 3D Printers

    + Laser Engraving Systems

     

    Posting Detail Information

     

    Salary Range

     

    $20.00/hour

     

    Work Hours

     

    7:45am - 4:45pm

    City position is located in:

    Auburn

    State position is located:

    Alabama

     

    Posting Date

     

    08/26/2024

     

    Closing Date

     

    Equal Opportunity Compliance Statement

     

    AUBURN UNIVERSITY IS ANAFFIRMATIVE ACTION /EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/EEO ) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit theirwebsite (https://auburn.edu/administration/tix-eeo/) to learn more.

     

    Special Instructions to Applicants

     

    Quick Link for Internal Postings

     

    https://www.auemployment.com/postings/48068

     

    Documents Needed to Apply

    Required Documents

    1. Resume

    2. Cover Letter

     

    Optional Documents