"Alerted.org

Administrative Assistant

Essential Duties and Responsibilities

+ Provide sales support to walk in and phone customers.

+ Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.

•Oversee service and installation schedules, jobs, and resources for Field Supervisor

+ Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction.

+ Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

+ Work effectively with other team members.

+ Build and maintain relationships with new and repeat customers

+ Maintain records of all sales leads and/or customers

+ Educate customers on how products and services can benefit them

+ Maintain self-education on brands and products we sell

Core Competencies

+ Communication proficiency

+ Customer/client focus

+ Results driven

+ Self-starter

+ Strong interpersonal skills

+ Detail oriented

+ Networking skills

Required Education and Experience

+ Strong attention to detail.

+ Problem solver.

+ Proficiency in the use of Microsoft Office and Excel.

+ Effective communication skills, both written and oral.

Schedule:

+ Monday to Friday 9am- 6pm

Education:

+ High school or equivalent (Preferred)

Experience:

+ Will Train

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice*

Job Type: Full-time

Salary: $20-25 per hour, depending on experience

Benefits:

+ Dental insurance

+ Health insurance

+ Paid time off

+ Vision insurance

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