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Description

At Amazon, we obsess over our customers and maintaining their trust. We are seeking an exceptional Senior Program Manager, to join the Amazon Stores Security Team (StoresSec). This role will lead operational initiatives within StoresSec Business Operations.

Key job responsibilities

Cross-Functional Program Management: This role serves as the strategic force multiplier across StoresSec, focusing on operational excellence. The position requires expertise in building collaborative frameworks, enabling cross-functional partnerships, and establishing streamlined operational programs. This role will be responsible for creating and maintaining effective operational programs across StoresSec, while continuously identifying opportunities to optimize business operations and drive successful outcomes.

- Lead complex process improvement efforts across StoresSec Business Operations Functions and partner Business Operations Teams

- Design and implement communication strategies and meeting cadences to drive operational excellence across StoresSec

- Manage cross-functional dependencies for mechanisms that branch between and across StoresSec

- Create and maintain transparency mechanisms for collaboration across organizational boundaries

- Evaluate operational needs and communicate requirements, timelines, and solutions to ensure success

Stakeholder Management & Partnership: The role requires exceptional relationship-building capabilities and partnership development across multiple organizational boundaries. This role will support fostering and maintaining critical relationships with stakeholders throughout the organization and partner organizations to enable effective cross-functional collaboration. The position demands strong influence and negotiation skills to achieve business objectives while ensuring proper channels for addressing critical business needs.

- Build strategic relationships with stakeholders across StoresSec

- Drive alignment on priorities and establish/manage information sharing mechanisms across teams

- Facilitate resolution of cross-functional challenges and dependencies and ensure effective escalation paths for critical issues

About the team

About Amazon Security

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.