"Alerted.org

Support Center - Irving

The Staff Product Designer is responsible for creating user-centered experiences to support Michael’s digital touchpoints for our makers and our store team members (including websites, apps, and in-store experiences/solutions like self-checkout and point of sale). Through an advanced understanding of user-centered design principles and digital best practices, this role will effectively communicate solutions to both technical and non-technical audiences. Communication tactics may include but are not limited to: wireframes, user flows, competitive benchmarking, and user research. This role will work closely with cross-functional teams to advocate for the needs of the our end-users and the Design Team.

Major Activities

Design Creation

+ Drive and execute multiple projects plans within a specific touchpoint

+ Collaborate with business owners of various systems/applications to balance priorities between feature creation and the user experience enhancements

+ Analyze business strategy, customer needs, and competitive learning to identify opportunities for continuous improvement

+ Provide a holistic perspective of the project planning process

+ Review and provide feedback on projects based on industry best practices in digital, e-comm and design

+ Use iterative and collaborative design techniques to transform new concepts to products by storyboards/ sketches/wireframes/ Prototypes

Contribute to Design Team standards and processes

+ Expertise in leveraging Design Team standards and processes

+ Identify areas of opportunity and lead work to enhance standards and processes

Collaboration and leadership

+ Collaborate and lead others within Design Team and across partner teams

+ Lead and participate in design reviews by sharing work and mentoring others

+ Lead and provide mentorship to Designers, including assigning and reviewing work

+ Determine the creation of project timelines and plans, and coordinate resources to accomplish them

+ Collaborate with, present to, and mentor peers and partners

+ Collaborate with Tech leadership

+ Present to peers, partners, and Tech leadership

Other duties as assigned

Minimum Education

+ Bachelor’s Degree or equivalent experience

Minimum Special Certifications or Technical Skills

+ Advanced experience in current design tools, i.e., Figma, Miro, Adobe Creative Suite) and advanced experience in collaboration tools i.e. JIRA, Confluence

Minimum Type of Experience the Job Requires

+ 6-7 years of design experience

+ Digital portfolio demonstrating strong understanding of design including design systems, style guides, and end-to-end project execution

+ Strong communication and interpersonal skills

Preferred Education

+ MFA (Fine Arts) or MSA (Design)

Preferred Special Certifications or Technical Skills

+ Certification from Nielson-Norman Interactive Design International, or other accredited program

+ 4 years of experience working in Agile/Scrum development process

+ Experience with collaboration tolls i.e., JIRA, Confluence

Preferred Type of Experience the Job Requires

+ Experience conducting user research using various methodologies

+ Basic Knowledge of HTML, CSS, and/or JavaScript

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit  www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c** **ustomers** **to create, innovate and be better together.

_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)