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Title: Entitlement Specialist

Program: Ana’s Place

Salary Range: $35,000/yr

Program Description:

Ana’s Place is a 108 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance abuse. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, psychiatric services are provided Monday through Friday, staffed by a psychiatrist, nurse practitioner, registered nurse, and a licensed practical nurse.

Essential Duties and Responsibilities:

The essential duties of the Entitlement Specialist include, but are not limited to, the following activities:

+ Regular advocacy and maintenance of resident entitlements benefits to ensure effective residential and treatment coverage (including Social Security and Social Security Disability Level II; Public Assistance Level II; Veterans benefits; Medicaid; Medicare; HMO insurance). Active problem-prevention and problem-solving measures with residents and clinical team.

+ Responsible for assessing clients for all entitlements programs they may be eligible for

+ Assist clients in securing documents required for entitlements applications

+ Maintain an up-to-date resource manual on changes in eligibility and documentation requirements for the various entitlement programs.

+ Ongoing monitoring of entitlements correspondence and record keeping.

+ Off-site advocacy and collateral contact with entitlements representatives and local pharmacies.

+ Regular contact with administrative office to ensure payment of residential costs and effective distribution of weekly/ daily/ monthly Personal Needs Allowance.

+ Management of weekly transportation budget for clinical staff and Reduced Fare Metro Card Application for residents.

+ Conduct money management groups and provide individualized assistance to residents around budgeting skills.

+ Participate in weekly staff meetings to coordinate services.

+ Work closely with Case Management team and Clinical Director to manage resident entitlement issues

+ Provide additional administrative support as needed.

Qualifications:

+ High School Diploma or GED required

+ Proficiency in Windows-based software (Word & Excel) and use of electronic case management & restorative services software preferred.

Job Details

Pay Type Hourly

Education Level High School

Hiring Min Rate 35,000 USD

Hiring Max Rate 35,000 USD