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Job Summary: Assists the clinicians in providing primary medical care to patients. Performs nursing functions within the scope of their level of training, certification, and competency.

Job duties include:

+ Brings patients to the nursing station within fifteen minutes of their scheduled appointment taking vital signs (ht, wt, bp, p, resp, and temp) error free, and recording them in the proper place within the patient chart. Checks chart for allergies and places an allergy sticker on the front of the chart.

+ Obtains a brief patient history and records pertinent information in the patient record. Reads chart and passes on pertinent information to clinician (e.g., lab, x-ray results).

+ Obtains laboratory specimens as ordered in previous office notes (where applicable) after a brief history is recorded, and perform necessary testing prior to the PA/FNP/MD seeing the patient.

+ Escorts the patient to the exam room and prepares the patient for the PA/FNP/MD as exam rooms become available, having the patient undress appropriately for the exam (placing a clean gown on exam table when necessary). Provides privacy for the patient before and during exam.

+ Obtains lab specimens, performs blood draws, gives injections (according to standard procedures and practices); or performs procedures as ordered by the PA/FNP/MD, recording the said results into the patient chart in the correct place, error free. Returns chart to the front desk.

+ Identifies emergency situations and notifies the PA/FNP/MD immediately.

+ Assist PA/FNP/MD in emergencies, laceration repairs, or minor surgery, as directed.

+ Receives and screens all incoming calls (including emergency calls) dealing with medically related inquiries immediately and courteously, providing the information requested, or directs the call to the medical provider for response. (* RN/LPN only)

+ Makes referral appointments for patients as directed, keeping in mind the urgency of the situation, and giving clear, concise information to the referral office. Records all referrals for inclusion in the monthly report to Administration.

+ After making the referral to patients, give clear, concise, adequate information as to the date, time, location, and preparation required. Any other information pertinent to the patient shall be furnished before the patient leaves the office.

+ Checks emergency medical supplies according to policy to ensure dates have not expired. Low quantity and expired medicines shall be replaced by the SMH Pharmacy.

+ Provides medical education to patients as directed by the PA/FNP/MD (i.e., reviews medication with patients and informs the providers of any medications that require refill prescriptions. (* RN/LPN only)

+ Assists Patient Service Specialist with appropriate scheduling for visit.

+ Encourages use of patient portal.

+ Checks inventory weekly, keeps inventory stocked, and rotates items as new inventory items come to the office.

+ Keeps exam rooms neat and stocked with supplies. Daily, ensure that exam rooms are neat before clinic opening and before a new patient is taken to the room. At the end of the day, rooms are to be checked for depleted items and stocked accordingly.

+ Keeps drug sample area neat. Monthly, medicines are to be checked for current expiration dates; outdated medicines are to be destroyed properly; and medicines are to be rotated. Designated areas shall be locked and keys secured according to policy. (* RN/LPN only)

+ Prepares laboratory specimens collected daily for hospital courier pick-up by 3:00pm, or as otherwise applicable to individual center.

+ Files laboratory results and patient notes received form outside sources daily, as charts are available, ensuring that the PA/FNP/MD has reviewed, initialed, and dated them. Report any STD or communicable disease to HD according to policy. Follow-up with patients who have abnormal lab findings.

+ Maintains proficiency in all procedures performed at the clinic, including EKGs and lab procedures. Proper quality controls and calibrations will keep informed as directed by the supplier’s manuals and Hospital policy and procedures.

+ Cleans the lab area daily, using disinfectant as needed, and keeps it orderly.

Qualifications: include current NC or multistate LPN license, and current BLS. Applicants may also hold a current medical assistant certification.