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They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.

What You'll Do - You'll Make the Moment

+ Innovation Strategy & Vision

+ Define and lead the long-term product innovation roadmap in alignment with enterprise and culinary strategies.

+ Translate brand purpose and guest insights into breakthrough product platforms that drive crave, value, and uniqueness.

+ Partner cross-functionally to identify category gaps and white space opportunities across dayparts and guest occasions

+ Guest Centered Product Development

+ Collaborate closely with Consumer Insights, Marketing, and Strategy to translate emerging trends, behaviors, and needs into scalable product solutions.

+ Act as a champion for guest experience, using data and qualitative insights to guide innovation decisions.

+ Product Development & Commercialization

+ Oversee the culinary development, testing, and operational integration of new menu items.

+ Ensure products meet culinary excellence standards, cost goals, and operational feasibility

+ Lead cross-functional teams through the stage-gate process, from concept validation through in-market test and national launch.

+ Synthesize strategy, consumer insights and business targets into actionable product development plan and profitable recommendations.

+ Manage implementation of product development plan; ensure timelines are met and deliverables are achieved in a timely manner.

+ Manages food and product development projects in cooperation with operations, quality assurance and Supply Chain.

+ Manage relationship with external vendor partners to inform future development possibilities.

+ Conducts ongoing product improvement; identifies, improves and tests products to elevate the taste of our food and improve the guest experience.

Experience and Education:

+ MBA or master’s degree in relevant field preferred; Culinary Degree, Food Science or equivalent required.

+ 10+ years’ Culinary Innovation management experience in a multi-unit restaurant environment; strong background and experience in the development and creation of successful food and menu items for multi-unit restaurant company.

Knowledge and Skills:

+ Strong culinary skills and experience, and passion for food innovation.

+ Broad knowledge of Quality Assurance practices, regulations, etc.

+ Excellent analytical, problem solving and decision-making skills.

+ Excellent communication skills.

+ Strong leadership and managerial skills with demonstrated ability to lead a diverse team

+ Collaborative with excellent organizational skills and able to inspire internal teams and external partners.

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

+ Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities

+ Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program

+ Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development

+ Culture of Belonging:Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together

+ Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program

+ More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

See for yourself. Apply now.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep—And at Cracker Barrel we take that seriously.

Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.

Because making a difference in someone’s life can feel big—But it’s often the smallest moments that make the deepest impact.

We’re all in this together—to make a real difference for our guests, every day.

That’s why, at Cracker Barrel, you’re all in good company.

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more—somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots—always serving up more than a meal.

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.