"Alerted.org

Description

ABOUT THE MISSION:

DTRA is a combat support agency enabling the United States (U.S.) Government and its international partners to counter and deter Weapons of Mass Destruction (WMD). The DTRA mission is to safeguard the United States and its allies from global weapons of mass destruction and improvised threats by integrating, synchronizing and providing expertise, technologies and capabilities.

The ITD provides enabling and secure technologies, applications, and services anywhere, to our workforce, mission partners, and external customers to effectively deliver relevant data, information, and situational awareness to successfully perform the Countering Weapons of Mass Destruction and Emerging Threats mission.

This TO supports the ITD’s Mission Information Technology (IT-MT) Department. IT-MT enables innovation through an agile approach by providing reliable, resilient, secure, and adaptable mission information technology through implementation of technology solutions that directly support the Agency's mission and enhances communications and information sharing with our partners across the Countering Weapons of Mass Destruction and emerging threats mission space. IT-MT also manages DTRA ABQ regional IT Division responsible for delivering fixed and rapidly deployable IT network environments and engineering solutions providing mission enabling capabilities across all security enclaves in support of RD test events throughout DTRA test ranges.

ABOUT THE ROLE:

TEKsystems is seeking an Network Operations Center (NOC) Technician in Fort Belvoir, VA to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.

The ideal candidate will be detail-oriented and proactive Network Operations Center (NOC) Technician to support mission-critical federal IT infrastructure. You will monitor, analyze, troubleshoot, and escalate incidents within federal networks and systems to ensure optimal performance and continuous availability. This role is part of a 24/7/365 operations environment and may require shift work, including nights, weekends, and holidays. Primary focus will be on, handling internal projects for operations, supporting driving time-sensitive initiatives, supports ITIL service area activities (problem management, incident management, service request fulfillment, etc.) and specific tasks to a successful conclusion, operations management, configuration/change management, service level agreements (SLA).

This position requires U.S. citizenship with an active TS/SCI clearance.

Primary Responsibilities:

Monitor and assess federal network infrastructure, systems, and applications using enterprise monitoring tools.

Identify, assess, and respond to real-time network and system issues, ensuring timely resolution or proper escalation.

Perform Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues.

Escalate to senior engineering staff if issue is not resolved.

Document and execute incidents, changes, and resolutions accurately in ticketing systems (e.g., ServiceNow, Remedy).

Collaborate with federal and contractor teams including network engineers, cybersecurity analysts, and system administrators.

Execute standard operating procedures and provide input to enhance operational documentation.

Support compliance with federal IT security policies and incident response protocols.

Participate in scheduled maintenance windows and emergency outages as needed.

Maintain situational awareness of the health of IT infrastructure and provide regular status reports.

Skills

Monitoring tools, Solarwinds

Top Skills Details

Monitoring tools,Solarwinds

Additional Skills & Qualifications

Desired Qualifications:

Technology: Prior experience with OSI Layers, Security, Storage, VMWare, System/Network Admin

Tools: Microsoft Office Suite, Visio, Remedy/ServiceNow, Wiki’s, MS Project

Certifications: Cloud, Cisco CCNA, Microsoft

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $30.00 - $42.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Belvoir,VA.

Application Deadline

This position is anticipated to close on Sep 16, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.