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Summary This position is located with Bonneville Power Administration, in Operational Virtualization & Infrastructure (JOV) organization of Operational Services (JO), Information Technology (J). A successful candidate in the IT Specialist position will serve as an IT specialist and subject matter expert. The incumbent provides expert technical knowledge on mission critical and business critical data systems necessary to support 7x24 operation. Responsibilities As an IT Specialist, you will: Plan and coordinate projects that involve multiple stages in the systems development life cycle management process. Apply new developments to previously unsolvable problems and make decisions or recommendations that significantly influence important IT policies or programs. Ensure the integration of IT programs and services and develop solutions to integration and interoperability issues. Make decisions that involve major uncertainties with regard to the most effective approach or methodology to be applied, responding to changes typically resulting from continuing changes in customer business requirements and/or rapidly evolving technology. Develop new standards, methods and techniques; evaluate the impact of technological change; and/or conceive of solutions to highly complex technical issues. Develop and interpret policies, procedures, and strategies governing the planning and delivery of services throughout the BPA. Provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Requirements Conditions of Employment In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. Key Requirements: You must be a United States Citizen. This employer participates in the e-Verify program. Males must abide by Selective Service registration requirements. You will be required to report in person to the official duty location. Conditions of Employment: Suitable for Federal employment, as determined by a background investigation. May be required to successfully complete a probationary period. This position has been designated as requiring a PUBLIC TRUST background. A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check. Response at any time of the day or night, seven days a week, may be required for emergency callout to address sudden failures or complex problems. Qualifications BASIC REQUIREMENT: You must have IT-related experience demonstrating each of the four (4) competencies listed below. The experience must be IT related and may be demonstrated by paid or unpaid experience and/or completion of specific intensive training (for example, IT certification), as appropriate. 1) Attention to Detail: Is thorough when performing work and conscientious about attending to detail. 2) Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside of the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving: Identifies problems; Determines accuracy and relevance of information; Uses sound judgment to generate and evaluate alternatives, and to make recommendations. To meet this requirement you must demonstrate "Advanced" level proficiency in each of the four competencies listed above as follows: Advanced: You can perform the actions associated with each of these competencies without assistance. You are recognized within your immediate organization as "a person to ask" when difficult questions arise regarding each of these competencies. Focus is on broad organizational professional issues; you have consistently provided practical/relevant ideas and perspectives on process or practice improvements which may easily be implemented; you are capable of coaching others in the application of each of these competencies by translating complex nuances relating to each competency in easy to understand terms; you participate in senior level discussions regarding the competencies; You assist in development of reference and resource materials in these competencies. SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service. Specialized experience for this position is defined as: 1) providing technical advice, guidance and recommend adoption of new or enhanced approaches to delivering IT services (e.g., installation, testing, operation, troubleshooting and maintenance), 2) developing solutions to interoperability design issues of managed systems to meet business requirements, and 3) applying IT infrastructure protection and security protocols through planning, analysis, development, implementation and maintenance, and enhancement of systems security programs. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred. Education There are no specific education requirements or substitution of education for experience for this position. Additional Information This job opportunity announcement may be used to fill additional similar vacancies across DOE EEO Policy: USAJOBS Help Center | Equal employment opportunity policy Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Veterans Information: USAJOBS Help Center - Veterans Veterans and persons with disabilities are encouraged to apply. Telework: https://www.opm.gov/telework/ Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations. BPA strives to ensure a safe and positive work environment. We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.