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Come join us to create what’s next. Let’s define tomorrow, together.

Description

Engineer – SRE (Site Reliability Engineering) is responsible for helping to set up observability and alerting for NOC IT systems are up and running 24/7 through developing tools and process automation of AWS Cloud services and infrastructure with collaborating with other leaders and architects.

Job Responsibilities:

System Health and Performance Monitoring:

+ Regularly review system health metrics and logs to proactively identify potential issues.

+ Assist in the development and maintenance of performance benchmarks for NOC IT systems.

Continuous Improvement:

+ Participate in post-incident reviews to identify areas for improvement and implement changes.

+ Contribute to the development of best practices for system reliability and performance.

Documentation and Reporting:

+ Maintain accurate documentation of system configurations, processes, and incident resolutions.

+ Prepare regular reports on system performance and reliability metrics for management review.

Collaboration and Communication:

+ Work closely with other engineering teams to ensure seamless integration and operation of IT systems.

+ Communicate effectively with stakeholders to provide updates on system status and ongoing projects.

Qualifications

Minimum Requirements:

+ Bachelor’s Degree in a quantitative field (statistics, engineering, business analytics, information systems, aviation management or related degree)

+ 2+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP)

+ Experience working application performance monitoring, CI/CD pipelines and AWS cloud infrastrtucture – specially EKS and ECS

+ Ability to communicate complex quantitative concepts in a clear, precise and actionable manner

+ Good writing, communication and presentation skills

+ Proven proficiency with Microsoft Excel and PowerPoint

+ This position does not offer sponsorship for employment-based visas (such as H-1B or STEM/OPT). Candidates must be authorized to work in the United States without requiring visa sponsorship.

Preferred Qualifications:

+ Master’s Degree

The base pay range for this role is $87,780.00 to $114,376.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.