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  • Catering and Events Coordinator - Hilton

    Hilton (Austin, TX)



    Apply Now

    Exciting news for those looking to grow a career in catering and hospitality\! TheHilton Austin \(https://www\.linkedin\.com/preload/\#\), located in the heart of Downtown with a direct connection to the Austin Convention Center, is seeking a Catering & Events Coordinator following a recent internal promotion\. This is the perfect opportunity for individuals eager to kickstart their career in catering and events with a world\-class brand in a vibrant city\!

     

    What will I be doing?

     

    The Catering & Event Coordinator provides the director and managers of catering and events with administrative and clerical support\.

    Specifically, you would be responsible for performing the following tasks to the highest standards:

    + Answers phones: qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately,

    + timely and in a professional manner\.

    + Updates sales contracts, BEO’s, correspondence, reports, forms, attendance guarantees, etc\., as needed by

    + sales and events team\.

    + Maintains Sales system \(i\.e\. Delphi, SalesPro, etc\.\) docs and ensures consistent, accurate and working

    + properly\.

    + Assists managers on creative projects including proposals, promotions, blitzes, invitations, special events, etc\.

    + Maintains timely and effective paper & digital flow and communication within department and to other departments\.

    + Maintains flow of sales contracts through proper distribution to client, team, and to appropriate dept\. head\.

    + Works with hotel leadership to confirm arrangements and detail in\-house meeting functions as needed

    + Distributes BEO’s, Changes, Rooming Lists, Signed Contracts, Revisions, etc\. to appropriate departments as it relates to meeting and groups\.

    + Assists guests and clients with small changes, requests, etc\., and completes needed paperwork for Manager\.

    + Conducts site inspections for the department as needed

    + Enters group pickup in sales pro daily and enters preferred production in sales pro monthly\.

    + Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files\.

    + Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items\.

    + Calls clients for guaranteed numbers for functions 72 hours prior, creates/closes house accounts

    + Organizes in\-house deliveries, amenities, welcome letters, transportation schedules, etc\. as needed\.

    + Attends meetings, taking minutes and distributes accordingly\.

    + Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff, time permitting\.

    \#LI\-JW1

    What are we looking for?

     

    + Minimum Years of Experience: one \(1\) year customer service experience & Microsoft Office proficient

    + It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems \(Delphi\.fdc\), Hotel industry experience, administrative support experience

    **Schedule:** Monday \- Friday from 8:30am\-5:00pm

    **The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\.

     

    We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.

     

    + Medical Insurance Coverage Options – for you and your family\. Able to enroll after 90 days of employment

    + Vision, dental, life and disability insurance

    + Mental Health Resources

    + Best\-in\-Class Paid Time Off \(PTO\) – you can accrue up to 144 hours of PTO in your first year of employment\.

    + Go Hilton travel discount program: 100 nights of discounted travel per calendar year

    + Participating in the 401\(k\) Plan and company match is the perfect way to save for the future\. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay\.

    + Career growth and development

    + Team Member Resource Groups

    + Recognition and rewards programs

    + Access to your pay when you need it through DailyPay

    + Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)

    + Inclusive family\-building and fertility benefits

    + Expanded bereavement leave\.

    + Adoption Assistance program

    + Complimentary Parking

    + Complimentary Team Member Lunch

    **Job:** _Catering and Event Services_

    **Title:** _Catering and Events Coordinator \- Hilton Austin_

    **Location:** _null_

    **Requisition ID:** _HOT0BWGX_

     

    EOE/AA/Disabled/Veterans

     


    Apply Now



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    Hilton (Austin, TX)
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