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Cashier/Receptionist Team Lead - Automotive

Summary

**Title:** Cashier/Receptionist Team Lead - Automotive

**ID:** 957

Description

Bring your leadership and positivity to our team!

We are seeking a Full-Time** **Cashier/Receptionist Team Lead** **to oversee our front desk teams, ensure smooth day-to-day operations, and deliver an outstanding experience for everyone who walks through our doors!

+ **Schedule:** Full-Time - Monday - Friday, 8am - 5pm with ability to work until 7pm Monday-Thursday and/or Saturdays as needed.

+ **Compensation:** $45,000 - $50,000 a year

Why would you want to join the** **Hoselton** **team as our Cashier/Receptionist Team Lead?

+ We have an **amazing** **team, great culture** and **awesome customers** !

+ Opportunity to lead and grow within a respected organization.

+ Competitive pay and comprehensive benefits package.

+ In this role, your leadership sets the tone from the moment customers walk through the door—helping shape their first impression of who we are and what we stand for.

What** **We offer......

+ Health insurance and retirement savings plans

+ Medical **insurance** as low as **$11** / **week,** dental as low as **$4/wee** k and vision as low as **$1/week**

+ $500 employer sponsored FSA benefit card

+ 401(k) retirement plan (with profit sharing & employer match)

+ Group Life & Disability Insurances

+ Ongoing training and professional development opportunities

+ **Discounts** on CARS, parts, service!

+ Positive and supportive work environment with opportunities for advancement

+ This is a great opportunity to work for a **premier auto dealership** that has been doing business **since 1920!**

+ See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE

Don't wait... click **_Apply Now_** **!**

POSITION SUMMARY

The Cashier/Receptionist Team Lead is responsible for making sure all our stores are fully staffed from open to close, with a receptionist/cashier. The Cashier/Receptionist Team Lead is responsible for making sure our phones are being answered in a timely manner, and payments for service and parts, as well as deposits on vehicles, are handled accurately.

DUTIES** **AND** **RESPONSIBILITIES

The Cashier/Receptionist Team Leadis accountable for performing the duties and responsibilities described below. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job.

+ Create and distribute weekly staffing schedule

+ Listen to cashier phone calls for accuracy and coaching opportunities

+ Monitor / manage overtime

+ Approve and send time cards to H/R, weekly

+ Onboard / train new hires; communicate new processes to team as needed; complete 30/60/90-day reviews

+ Collect end of day money bags and bring to office for safe lock-up; drop off opening shift’s bank bag

+ Help guide and support the Cashier/Receptionist team including training, scheduling, and when needed handling of staff changes in a professional and respectful manner

+ Calculate monthly spiffs and review with employees

+ Coordinate scheduled time off for staff

+ Keep team morale high

+ Perform other duties and responsibilities as needed

EXPECTATIONS

+ TheCashier/Receptionist Team Lead is expected to cover the front desk for vacations, call-ins, or any time a store may be short staffed

+ Keep reception areas stocked

+ General housekeeping – maintaining a clean and efficient work area free of debris and clutter

+ Adhere to Company Policies and Procedures, including the dress code

+ Perform duties as workload necessitates

+ Maintain a positive and respectful attitude

+ Communicate regularly with supervisor about department issues verbally and/or in written form

+ Demonstrate flexible and efficient time management and ability to prioritize workload

+ Consistently report to work on time prepared to perform duties of the position

+ Strive for harmony and teamwork within the department and between other departments

+ Communicate verbally and non-verbally clearly, concisely and with enthusiasm in all interactions

+ Listen actively to understand others completely

REQUIRED COMPETENCIES

+ Ability to multi-task and prioritize workload

+ High motivation, work ethic, and enthusiasm

+ Professional appearance and attitude

+ Must possess excellent verbal and written communication skills

+ Some computer knowledge and/or experience

+ Acceptable Motor Vehicle Report, if applicable

+ Must be at least 18 years of age and eligible to work in the U.S.

+ Must be able to pass a drug test

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

+ Stand, walk, sit

+ Use hands to handle cash, use the phone, computer mouse and keyboard, etc.

+ Bend, stretch, and reach with arms and legs

+ Climb, balance, stoop, kneel, crouch

+ Talk, hear and smell

+ Lift and move up to 20 pounds

+ Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus

+ Use physical and manual dexterity

+ Ability to sit for a long period of time in an office chair

+ Use computers and office equipment as part of their daily functions

+ May be exposed to moderate noise (i.e., office machines, computer printers and light traffic)

WORK SCHEDULE

Full time employees are regularly scheduled for 40 hours within the confines of our operating hours. Overtime as needed and approved by the manager. All employees are required to take meal breaks in accordance with New York state law.

_Hoselton Auto Mall is an equal opportunity employer._