• Supervisor Patient Access

    Crouse Hospital (Syracuse, NY)


    Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

     

    Crouse’s Patient Access team is hiring a Full Time Patient Access Supervisor.

     

    Pay Range: $68,000.00-$81,084.00/annual

     

    Schedule: Monday-Friday, 8:00am-4:30pm

    Patient Access Supervisor Position Responsibilities:

    + Attends and actively participates in hospital or medical performance improvement councils and committees as requested.

    + Proactively communicates with staff and keeps them informed on a regular basis or as needed; updates staff regarding policy changes in specialized areas.

    + Develops and utilizes department policy statements, scope of service, quality indicators and updates; revises as necessary.

    + Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).

    + Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes.

    + Conducts regular staff meetings to disseminate hospital and/or department/division information and allows for discussion of staff concerns needing clarification or resolution.

    + Proactively monitors daily patient registration processes and procedures to maintain the highest level of efficiency and accuracy and to facilitate proper payment to the hospital for provided services.

    + Effectively monitors payer denials and minimizes impact by working collaboratively with Patient Financial Services.

    + Assists department leadership by collecting and preparing data for the department CQI program in a timely and organized fashion.

    + Assumes other duties as assigned by department leadership.

    Patient Access Supervisor Position Requirements:

    + Associate's degree with a minimum of 2 years healthcare admitting, billing, business office, or other equivalent related experience or High School Diploma with 4 years of healthcare admitting, billing, business office, or other equivalent related experience.

    + An additional 1-2 years of successful leadership experience and 2-5 years of progressive experience in the admissions/pre-registration areas of a hospital is strongly preferred.

    + Strong computer skills and knowledge including Word, Excel, Windows, PowerPoint and Access

    + Familiarity with medical terminology.

     

    Benefits Overview

     

    + Medical, Dental, Vision, FSA, and 401K.

    + Company paid life insurance.

    + Tuition Assistance and Workforce Development Opportunities.

    + Crouse Health Employee Assistance Program.

    + Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.

    + YMCA Subsidy program.