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Job Description

Harborview Medical Center’s Interpreter Services** has an outstanding opportunity for an **Interpreter Services Coordinator

WORK SCHEDULE

+ 40 Hours per week

+ Day Shift

POSITION HIGHLIGHTS

+ First point of contact for the department

+ Work in a fast-paced environment

+ Be a part of a team dedicated to improving health care access

PRIMARY JOB RESPONSIBILITIES

+ Schedule interpreters for LEP (Limited English Proficiency), Deaf, Deafblind and hard of hearing patients for all outpatient appointments and inpatient needs

+ With the assistance of interpreters, round on inpatient patients to ensure that patient communication needs are being met

+ Take appropriate action to fill all interpreter requests and confirm the status of requests with the originating clinic/unit/department

+ Process a large volume of detail in a limited amount of time

+ Create daily schedules for staff interpreters

+ Coordinate requests for agency, telephonic and video interpreters, while responding to emergent (same day) requests for in-person interpreters and the immediate dispatching of interpreters

+ Maintain confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form

REQUIREMENTS

+ High school graduation or equivalent AND two years of experience in a healthcare or administrative role OR equivalent education/experience

+ Advanced skills with MS Word, Excel, Access and Outlook

+ Demonstrated ability to exercise independent judgment in a fast paced/high pressure environment

+ Experience with EPIC Cadence scheduling Experience with multi-line telephone systems

+ Experience working in a multi-cultural setting Knowledge of medical terminology.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center)

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$47,724.00 annual

Pay Range Maximum:

$68,244.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.