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Pizzeria Lola is looking for a Support Team member to join our talented team!

Pizzeria Lola is family-friendly, full-service and takeaway restaurant that features craveable pizzas and delicious drinks, and other delights (https://www.pizzerialola.com/menu/) . This critically acclaimed local pizza shop remains a staple of the Minneapolis dining scene and an anchor for the Armatage neighborhood.​

Our people are as amazing as our pizzas, and we want you to be a part of the magic we create.  We are presently looking for a Support Team member; read on to see if you belong on our team!

Overview:

Support team members are responsible for assisting all front-of-house team members in the

service of guests to create a vision and values aligned experience for everyone. They must be

knowledgeable about the general mechanics of service and the nuances of how service flows, and able to

stay focused and agile in a dynamic, fast-paced restaurant setting.

Reports To: General Manager

Takes Direction From: FOH and BOH leadership team; Manager on Duty or shift supervisor

Key Responsibilities:

• Assist Direct Service Employees to produce smooth service - focus on table maintenance

and turns, guest space cleanliness, running food and beverages, keeping necessary service

items stocked, noticing where support is needed and helping out

• Teamwork - engage with teammates and management to meet shared goals and expectations

• Health and Safety - comply with policies that protect the team and environment

Core Competencies

Agility: takes in information, prioritizes, and quickly shifts focus to accomplish changing goals

Clear Communication: expresses self well and understands others to create clarity

Organization: has reliable systems that allows them to effectively prioritize, multitask, and meet

expectations in a timely manner

Flexibility: shares and is open to feedback; can take and give direction to find creative solutions

Problem-solving Skills: consistently makes sound decisions with and without support

Related Qualifications

Physical Requirements: Ability to stand and walk for long periods, lift and carry items up to 40lbs, and

work various shifts, including weekends and holidays.

Age Requirement: Must meet the legal age requirement to serve alcohol, where applicable

What We Have to Offer:

Pizzeria Lola is part of Vestalia Hospitality (https://www.vestaliahospitality.com/) , which is a group of small, neighborhood restaurants that make a big impact on the lives of our guests and teams. We value our team member's time, energy, and skills in a variety of ways that aim to meet their external and internal needs, including:

+ Benefits for full-time team members that includes paid time off, health, vision, and dental insurance, short-term disability insurance, 401k with company match, paid holidays, and more.

+ Earned Sick and Safe Time and hours-based eligibility for 401k for part-time team members; read more about our benefits here (https://www.vestaliahospitality.com/benefits.html)

+ Access for all team members to free mental health and other support from qualified professionals through our Employee Assistance Program

+ One free menu item per shift, and discounts on food at Pizzeria Lola and Hello Pizza when not working.

+ An organization that cares about the well-being of its team members, guests, and community

+ A supportive environment that encourages curiosity and compassion

+ Opportunities for professional growth within the organization

Wage Transparency:

Pay Range for Position: Support (indirect service) positions at Pizzeria Lola vary depending on role. Support roles at Pizzeria Lola include Host, Wait Assist, Host/WA, and To-Go Host. Some Support roles are eligible to opt in to receive additional compensation from the Direct Service Tip Pool. See below for more details.

+ Wait Assist: Minimum wage ($15.97/hour), plus eligible to receive tips if opted into Direct Service Tip Pool, which averages an additional $11-$26/hour.

+ Host: $16-$20/hour. This role is not currently eligible to receive tips from the Direct Service Tip Pool.

+ Host/WA: Host/WAs are paid their individual Host wage (above), plus eligible to receive tips if opted into Direct Service Tip Pool, which averages an additional $5-$11/hour.

+ To-Go Host: Minimum wage ($15.97/hour), plus eligible to receive tips if opted into Direct Service Tip Pool for an additional $40-$70 per shift, dependent on total restaurant sales.

Additional Compensation Includes:

+ 2 weeks of paid time off per year*

+ Health, vision, and dental insurance*

+ Short-term disability insurance

+ 401k with company match up to 4% ( subject to eligibility)

+ 4 paid holidays per calendar year* ( subject to eligibility).

*Full-Time Team Members Only

Are you interested?  Apply by filling out our online application or come to the restaurant to apply.

We're excited to learn more about you!

Pizzeria Lola is an Equal Opportunity Employer.  We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.  We seek applicants who value diversity and inclusivity. Women, BIPOC, and Members of the LGBTQIA+ community of all ages are strongly encouraged to apply.

Pizzeria Lola | 5557 Xerxes Ave S, Minneapolis

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