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Position Number: 000515

Department: Human Resources (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

Consult with employees, management, departments, governing bodies, vendors, and others regarding employee benefits and services provided, with a focus on the administration of leave of absence and team functions.

This role includes benefits administration for several types of leave of absence, including: Family Medical Leave Act ( FMLA ); Paid Parental Leave; Family Illness; Disability (short-term, extended, and long-term); and Voluntary Shared Leave Program; Bereavement, Military, Educational/Professional/Scholarly leave; and Leave without pay.

This position works with more than 4,000 faculty and staff, as well as temporary employees who meet eligibility for benefits.

Process leave cases (65%):

+ Serves as subject matter expert

+ Consults employees regarding eligibility, impacts to benefits, and processes

+ Reviews applications and determines eligibility for benefits

+ Scans/files documents received and completes system entries

+ Completes and sends required forms and communications

+ Reviews medical certifications and provides instructions if incomplete/insufficient

+ Makes decisions to approve/deny cases

+ Reviews Fitness for Duty ( FFD ) certifications and processes returns

+ Refers cases to the ( ADA ) Coordinator, as needed

+ Updates the system to close cases

+ Collaborates with others to gather information, follow up, and resolve issues

Generate reporting (10%):

+ Reviews data from designated systems to monitor current cases

+ Determine and take actions needed within established deadlines to ensure compliance with federal, state, and university rules and regulations

+ Audits cases and works with employees and departments to adjust timekeeping/leave entries

+ Creates monthly and ad hoc reports to provide compliance updates to the LOA team and leadership

Benefits continuation and billing (10%):

+ Counsels employees on benefits continuation and conversion/portability options, waivers, and accelerated benefits specific to the type of leave of absence

+ Generates benefits billing, according to employees’ decisions about continuation, and processes transactions

+ Reconciles premiums and takes appropriate actions

Policies/Procedures, and Process Documentation (10%):

+ Researches and interprets policies for leave of absence ( LOA ) cases

+ Consults with LOA team, leadership, legal affairs, and other departments as needed

+ Identifies and implements process improvements

+ Creates and updates process documentation

Provides other support (5%):

+ Provide general benefits team and project support

+ Provides other consultations/benefits administration, as assigned

+ Conducts benefit presentations

+ Provides support for benefits open enrollment and events

+ Other related duties as assigned and desired

Minimum Experience / Education:

+ Related Bachelor’s degree and

+ One year of progressively responsible professional human resources experience; or

+ Equivalent combination of training and experience (degrees must be from appropriately accredited institutions)

Preferred Education Skills and Experience:

+ Benefits administration experience

+ Advanced Excel and Google experience

+ State benefits experience

+ Ability to communicate effectively in writing and verbally

+ Ability to gather data, compile information, and prepare reports