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Adecco is currently assisting one of its clients in their search for a **Desktop Technician 3**

Pay range: $25.65 - $30/hr.

Shift availability: Onsite -** **Westbrook Crossing, WI 53051 United States 7:30 AM - 4:30 PM / Monday - Friday

Duration: 9+ months

For instant consideration for this role, click on Apply Now

Job Summary:

As a Technical Support Specialist, you will be responsible for the diagnosis, repair, and maintenance of hardware and software components to ensure the smooth operation of the Business. Primary responsibilities include, but are not limited to, installing and configuring computer hardware and software, Office 365 & Microsoft Teams support, supporting multiple OS levels including Android, working closely with other teams within IT and to be the primary point of contact for local IT support. This position will also participate in driving business process changes through technology and who works well independently or in a group to develop technical strategies. The Technical Support Specialist will be expected to work closely with vendors and external support representatives.

Primary Duties and Responsibilities:

• Diagnose, analyze, and resolve issues across the company

• Provide First Level support to End-User devices & Peripherals (PC’s, Laptops, Tablets, Android Devices, Printers, Scanners, Etc.)

• Support the network infrastructure

• Device replacements on a routine schedule according to warranty

• Deploy new technology and devices to users and on the shop floor

• Accurate documentation of work process

• Utilize the ITSM software for work performed

• Be a technical resource, provide planning, and drive execution for special projects while still performing current job duties

• Assist in communication to End-Users regarding changes, upgrades or planned outages

• Strictly follow guidance and regulations provided by Information Security

• Strong attention to detail and to maintain safety in the workplace

Preferred Job Requirements:

• Strong experience supporting Windows Operating Systems, Android Devices, Configuration Manager, Active Directory and corporate Networks

• Associate’s degree in information systems, Computer Science or comparable program

• Bachelor’s degree in information systems, Computer Science or comparable program preferred

• 5+ years’ work experience providing support in a related field

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Desktop Technician 3** APPLY NOW for instant consideration!

**Pay Details:** $25.00 to $30.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.