• Sr Surgical Coordinator

    WMCHealth (Hawthorne, NY)


    Sr Surgical Coordinator

     

    Company: NorthEast Provider Solutions Inc.

     

    City/State: Hawthorne, NY

     

    Category: Clerical/Administrative Support

     

    Department: Ophthalmology

     

    Union: No

     

    Position: Full Time

     

    Hours: Mon-Fri, 8a-430p

     

    Shift: Day

     

    Req #: 44658

     

    Posted Date: Sep 04, 2025

     

    Hiring Range: $26.04-$32.73

     

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30319) Internal Applicant link

    Job Details:

    Job Summary:

    Performs and supervises various clerical duties for the practice manager and/or supervisor, clinical team, or physicians including: answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into the surgical scheduling system.

    Responsibilities:

    + Train surgical coordinators upon onboarding

    + Work with the clinical team to schedule patient procedures.

    + Obtain insurance authorizations for surgical procedures.

    + Assist the patient in scheduling pre-procedure testing

    + Inform the patient of the surgical appointment and pre-procedural requirements

    + Serve as a liaison between Pre-Procedural Testing and Department

    + Serve as a liaison between the Department and Perioperative services.

    + Handle incoming call volume promptly and in a professional manner

    + Ability to provide a high level of customer service and satisfaction

    + Provide call confirmations to patients

    + Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately.

    + Schedule patient appointments and procedures according to established policies and procedures.

    + File or scan records into electronic medical record.

    + Maintain patient confidentiality.

    + Perform other related duties as directed or assigned.

    + Float to other offices as required for adequate coverage.

    Qualifications/Requirements:

    Experience:

    Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish-speaking candidates preferred, but not required.

    Education:

    High school diploma or GED

    Licenses / Certifications:

    N/A

    Other:

    N/A Special Requirements: N/A

    About Us:

    NorthEast Provider Solutions Inc.

    Benefits:

    We offer a comprehensive compensation and benefits package that includes:

    + Health Insurance

    + Dental

    + Vision

    + Retirement Savings Plan

    + Flexible Savings Account

    + Paid Time Off

    + Holidays

    + Tuition Reimbursement

     

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30319) Internal Applicant link

     

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