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Job Summary

The EHR Administrator is responsible for the configuration, maintenance, and support of the Electronic Health Record (EHR) system at KidsPeace. This role ensures the EHR system meets clinical and operational needs, complies with regulatory standards, and supports the organization's mission to provide mental and behavioral health services to children and families

Job Duties

+ System Administration: Manage user access, roles, and permissions; perform routine system maintenance and updates. Develop proficiency in the EHR suite of applications to support all aspects of administration.

+ Configuration & Customization: Collaborate with clinical and administrative teams to customize templates, forms, and workflows. When appropriate, provide direction, instruction and training to EHR Specialists to achieve EHR configuration, upgrade and modification projects. Use professional judgement to influence design decisions.

+ Vendor Coordination: Liaise with EHR vendors for troubleshooting, upgrades, and new feature implementation.

+ Training & Support: Provide training to end-users and ongoing technical support to ensure effective use of the EHR system. Develop and maintain system documentation. Identify potential areas for improvement to streamline associate workflows, improve patient care and outcomes, and implement economic efficiencies.

+ Project Management: Lead or support EHR-related projects, including system upgrades, integrations, and new module rollouts. Accurately estimate and adhere to deadlines for assigned tasks to ensure the timely completion of all deliverables and enhancements.

+ Data Integrity & Reporting: Ensure data accuracy and integrity; generate reports for clinical, operational, and compliance purposes.

+ Compliance & Security: Maintain HIPAA compliance and ensure data security protocols are followed.

Qualifications

+ Bachelor's Degree required

+ Two years' experience in medical billing, medical records, or EHR user support preferred