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Position Title:Manager Clinical Support-Overnight Emergency and Critical Care

Job Group:Professional & Scientific

Required Minimum Qualifications:Associate’s degree and 5 years of related experience

Preferred Qualifications:Degree in Veterinary Technology

Bachelor’s degree in Animal Science or a related field within veterinary medicine.

Hands-on experience in veterinary hospital or clinic operations.

Professional background in a clinical veterinary educational setting.

Supervisory experience, including staff hiring, scheduling, and performance evaluations.

Oversight of multi-shift operations, including coverage during nights and weekends.

Registered Veterinary Technician (RVT) certification or equivalent credential.

Job Description:

About the Lloyd Veterinary Medical Center (LVMC):

LVMC is the teaching hospital within Iowa State University’s College of Veterinary Medicine. We provide advanced veterinary care across a wide range of specialties while supporting clinical education for future veterinary professionals. Our Emergency and Critical Care service operates 24/7, delivering high-quality care and rapid response for both small and large animal cases.

Are you passionate about veterinary medicine and team leadership in a fast-paced, 24/7 clinical environment? Join our Emergency and Critical Care (ECC) team at Iowa State University’s Veterinary Medical Center as an Overnight Manager Clinical Support.

In this role, you will:

+ Lead and supervise ECC veterinary technicians, animal caretakers, veterinary teaching hospital assistants, and student workers during swing and overnight shifts.

+ Provide direct patient care support and ensure hospital standards are met.

+ Coordinate staff scheduling, training, and development, including onboarding and continuing education.

+ Serve as a liaison between clients, clinicians, and hospital administration to support communication and resolve concerns.

+ Collaborate with HR and hospital leadership on performance management, staffing needs, and operational improvements.

+ Support technician involvement in teaching and mentoring veterinary students, interns, and residents.

+ Counsel and support supervised staff, mediating between staff and faculty as needed.

+ Do we need anything about safety, policies, and procedures

What You Bring:

+ Strong working knowledge of veterinary technical duties and hospital operations.

+ Proven ability to lead in high-energy, fast-paced environments.

+ Excellent communication and decision-making skills.

+ A passion for teaching and team development.

+ Confidence in managing overnight clinical services independently.

This is a hands-on leadership role for someone who thrives in fast-paced clinical settings and enjoys building strong, skilled teams. You’ll be the key decision-maker and support system during critical overnight hours, ensuring smooth operations, excellent patient care, and strong team coordination.

This position plays a vital role in maintaining high-quality patient care and fostering a collaborative, supportive work environment. If you’re committed to advancing veterinary care and excel in clinical leadership, we encourage you to apply and make a meaningful impact.

Job Details:

+ Schedule: Evening, overnight, and weekend hours, no on call.

+ Type: Full-time, working manager position.

+ Location: On-site at the Lloyd Veterinary Medical Center, Ames, Iowa.

To receive full consideration applications must be received by September 22nd, 2025. Level Guidelines• Aware of key annual objectives of department or work unit• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports• Focus on ISU’s mission and meeting department or work unit goals• Supervises a small department or work team• Often is a working supervisor with direct, previous experience performing work of those supervised• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management• Requests approval for financial actions beyond a limited scope per policy

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: September 5, 2025

Posting Close Date:

Job Requisition Number:R17705

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.