• Medical Scheduler

    TEKsystems (Stanford, CA)


    Medical Scheduler – Neuroscience Department

     

    Schedule: Monday–Friday, 8:30 AM – 5:00 PM (Includes two 15-minute breaks and one 30-minute lunch)

     

    Pay: based on years of experience working in a healthcare call center role

    About the Role

    We are seeking a Patient Access Representative to join the Neuroscience department, supporting a high-volume call center environment. This role is essential in ensuring timely patient communication, referral management, and appointment coordination. You’ll be working alongside a collaborative team of New Patient Coordinators and Patient Administrative Specialists.

    Key Responsibilities

    + Handle high-volume inbound calls, provide general information, assist with scheduling, and respond to inquiries.

    + Review, approve, and follow up on referral statuses with patients and providers.

    + Coordinate appointments across departments including imaging and specialty care.

    + Direct patients to appropriate clinical resources based on needs.

    + Confirm upcoming appointments and ensure all necessary documentation is in place.

    Top Skills Required

    + Healthcare experience: 2–4 years (required)

    + Call center experience: Comfortable handling 80–100 calls daily

    + Referrals & Authorizations: Familiarity with processes and documentation

    + EPIC experience: Preferred but not required

    Additional Qualifications

    + Strong interpersonal and communication skills to provide compassionate and professional support.

    + Ability to manage multiple systems and high call volumes efficiently.

    + Accuracy in handling patient data and logistics.

    + Experience with EHR systems (e.g., Epic), Microsoft Office Suite (Outlook, Excel, Word).

    + Ability to resolve scheduling and insurance issues independently.

    + Comfortable working in a fast-paced, team-oriented clinical environment.

     

    Why Join Us?

     

    + Opportunity to work with a highly respected healthcare organization in Northern California.

    + Make a direct impact on patient care and experience.

    + Join a department that values teamwork, compassion, and excellence.

    Business Need

    This position provides coverage for a leave of absence. Timely patient response is critical, and this role ensures continuity of care and communication.

    Pay and Benefits

    The pay range for this position is $30.00 - $32.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Stanford,CA.

     

    Application Deadline

     

    This position is anticipated to close on Sep 10, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.