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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is seeking an experienced, professional to join the Infrastructure Audit and Compliance team as a Manager, Business Continuity responsible for the administration and oversight of the governance and reporting associated with Business Continuity and Disaster Recovery programs. As a member of the team, you will participate in the coordination of technology recovery/resiliency governance, establishing and maintaining standards, processes, and best practices across matrixed teams to ensure the effectiveness of these programs. The ideal candidate will possess an understanding of technology risk management, high availability and resiliency technologies, disaster recovery, and business continuity and requires a blend of technical expertise and effective communication skills.

Key Responsibilities:

+ **Governance Framework Support:** Maintain governance frameworks for technology resiliency, ensuring alignment with organizational policies, regulatory requirements, and industry best practices. Including but not limited to drafting and updating policies and procedures related to technology resiliency and governance.

+ **Reporting & Analytics:** Create and maintain dashboards and reports to track technology resiliency metrics. Analyze data to provide insights and recommendations for continuous improvement. Communicate adherence and provide guidance on teams to meet commitments.

+ **Plan Management:** Own and maintain tools for tracking plans and plan compliance. Hold teams accountable for meeting commitments. Manage the updates to Resiliency and DR plans and policies.

+ **Continuous Improvement:** Working with the testing team & SREs, analyze test results and feedback to identify opportunities for enhancing testing plans. As an outcome of testing, document actionable remediations that need to be taken to improve resiliency and assist in the execution of the remediations.

+ **Audit, Compliance & Client Engagements:** Assist in internal and external audits and Client briefings related to technology resiliency and governance. Work with VP POCs to ensure compliance with the resiliency program plans and testing.

+ **Stakeholder Engagement:** Work closely with cross-functional teams, engineering, operations, business, application and others to promote awareness of resiliency initiatives and engagement in resiliency improvements and testing.

+ **Training & Awareness:** Provide training and guidance to IT staff on testing procedures, roles and responsibilities. Raise awareness of the importance of resiliency testing to ensure availability across the technology organization.

Required Qualifications

+ 5+ years in proven experience in resiliency, disaster recovery or business continuity roles or comparable IT infrastructure role

+ 3+ years of experience in Resiliency and Disaster Recovery concepts, methodologies and best practices

Preferred Qualifications

+ Project management skills and the ability to handle multiple projects simultaneously.

+ Certifications in DR planning and related areas (such as CBCP, DRP etc.) are a plus.

+ Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

+ Experience with regulatory frameworks (e.g., GDPR, NIST).

+ Familiarity with cloud technologies and their implications for resiliency.

Education

+ Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/21/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.