• Service Desk Engineer

    Insight Global (Reston, VA)


    Job Description

    We are looking for a Level II Technical Support Representative to handle all technical issues for internal employees and contractors, covering a diverse range of internal services and products. This role involves systems engineering and administration within Verisign's multi-platform environment.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Education & Experience: Bachelor's degree or equivalent experience, with over 5 years of direct service desk experience.

    Certifications:

    ITIL v4

    Technical Skills:

    Proficient in troubleshooting and knowledgeable about:

    Microsoft Windows 10-11

     

    Apple macOS 15

     

    Apple iOS and iPadOS 18

    Microsoft Office Suite on Windows and Apple null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].