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Job Description

Insight Global is looking for an Experience Designer to do end to end product design and design strategy for a portfolio of work that supports customer facing applications. This team will be working to support a ongoing enhancement of consumer facing products, platforms and services, with a focus on Digital Services. The portfolio of work is customer centric, so candidates must have a strong understanding delivering design work focused on B2C web and mobiles services. Candidates need to be local to Basking Ridge, NJ or NYC, to work in a hybrid model. Candidates will be joining an omnichannel environment that supports different portfolios and work flows within the customer journey. The goal of the role is to help design current and futuristic features of the customer journey aligning to services funnels of the digital customer experience. There will be stakeholder meetings cross functionally with product, business, and technical partners to help strategize new features for the applications.

This role is supporting consumer facing web and mobile applications, so candidates should understand the user and have experience designing applications that come from an e-commerce, sales or consumer services functionality. On a day to day basis, candidates will spend about 50% of their time designing, 25% of their time creating decks and working with stakeholders, and another 25% of their time concepting and innovating for future features. In this role candidates will work with design peers, and report to a Senior Director to support the end to end design process.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of experience as a Product, UX Designer or Service Designer in enterprise environments

Hands on with end to end UX design for consumer facing products, platforms or services

Strong documentation with full UX design process; user research, usability testing, flow charts, journey mapping, prototypes, wireframing, mockups, sketches, product briefings, product launch

Design strategy skills and ability to connect the dots between business needs and design

Hands on with Figma

Advanced with design thinking, working in a design system, user centric approach to customer journeys and design problem solving

Experience with web and mobile application design -IOS/Android/Web UI Systems

Strong communication skills to work with stakeholders, present phases of design life cycle and design ideas/solutions

Portfolio that shows recent design work and full design process IoT products AI/Innovation design Designing for a design system null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].