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42252BR

Extended Job Title:

Sr Outreach Worker

Org Level 1:

Texas Tech Unv Hlth Sci Ctr El Paso

Position Description:

This position will serve as primary contacts for medically needy patients. Provide appropriate intervention services to

patients and/or clients as well as their families receiving services within the Community Living Assistance and Support

Services Program. Work typically involves a variety of bio-psychosocial issues, assessment of the social needs as

related to the patient's/client's health status, and the development of a plan of services, including advocacy, discharge planning, referrals and practical assistance necessary to accomplish desired objectives. Provides consultation, orientation and training to health care staff on the effects of bio-psycho-social, cultural and economic issues on the management of patient/client health needs. They also serve as a resource referral service in advising clients and their families about available community resources.

Requisition ID:

42252BR

Travel Required:

Up to 25%

Major/Essential Functions:

+ Responsibilities include processing provider claims, using computer system to record and report patient information, patient case finding, financial screening, program enrollment facilitation, non-medical counseling, case tracking, and preparing all necessary case documentation.

+ Persons in this position will serve as program spokespeople and representatives to participating health care providers, local communities and local health agencies; therefore, this position requires a positive and professional attitude when working with patients, community leaders, and local health agency and state agency care workers.

+ Persons in this position will be expected to travel between local health-agencies in the fulfillment of their duties and may be asked to make occasional home visits.

+ Work is performed in usual clinic conditions; requires a high degree of contact with patients and families, clinic staff and outside support agencies.

+ Travel and ability to respond to needs during off- duty hours may be required in unusual situations.

+ Performs all other related duties, within the scope of practice, on an as needed basis or as required by Supervisor.

+ Adhere to all TTUHSCEP policies, procedures and processes.

+ Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Actively promote and encourage staff across the institution.

+ Remains current with all licensure, certifications and mandatory compliances and trainings required of this position.

+ Perform all other duties as assigned.

Grant Funded?:

Yes

Minimum Hire Rate:

Compensation is commensurate upon the qualifications of the individual

Pay Basis:

Hourly

Work Location:

El Paso

Preferred Qualifications:

+ Previous experience working in an academic medical or health sciences center.

+ Bilingual in Spanish/English.

+ Knowledge of social work process, ability to assess client’s needs, ability to compile/maintain information on community resources.

+ Ability to develop positive relationships with clients and collateral agencies.

+ Problem solving and decision making skills.

+ Ability to conduct a client interview and ability to use a personal computer.

Campus:

HSC - El Paso

Department:

Paul L Foster SOM Admin Elp

Required Attachments:

Resume / CV, Transcript

Job Type:

Full Time

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website (https://app4.ttuhsc.edu/payplan/) .

Job Group:

Research Technicians

Shift:

Day

EEO Statement:

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications:

+ A minimum of a High School diploma or equivalent.

+ At least three years experience in a business office environment.

+ Higher education may substitute on a year for year basis.

Does this position work in a research laboratory?:

No

Jeanne Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website (https://www.ttuhsc.edu/emergency/clery-report.aspx) .