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All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time Days

Shift: Mon-Fri 8:15am-5pm

The role you'll contribute: The Medical Receptionist is responsible for answering phones, greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and support staff.

The value you'll bring to the team:

Answers incoming phone calls, responds to inquiries, and directs calls appropriately.

Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.

Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.

Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.

Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.

Provides timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partners registration needs.

Performs specialty services and duties as requested to ensure the smooth operation of the Guest Services departments.

Promotes a safe work environment.

Communicates patients status to appropriate team members and keeps patients apprised to maintain effective operational flow.

Provides education to patients regarding test locations, patient portal use, and follow-up (non-clinical) actions.

Requests co-pays and/or outstanding balance at the time of check-in respectfully

Qualifications

The expertise and experiences you'll need to succeed:

High School Grad or Equivalent Required

Associate and/or higher-level education or completed coursework in Health Services Administration or other related medical or business field. Preferred

1 Work Experience Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Administrative

**Organization:** AdventHealth Hendersonville

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25033434

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.