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Business Analyst - MED

Posting Begin Date: 2025/09/08

Posting End Date: 2025/09/29

Category: Business

Work Type: Full Time

Remote: Flexible Hybrid

Minimum Salary: 30.91

Maximum Salary: 31.73

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

Do you want to improve health outcomes and ensure all Medicaid members have access to quality care? The Bureau of Population Health in the Division of Medicaid is seeking aBusiness Analystto facilitate internal and external stakeholder workgroups and meetings, support projects, and develop, implement, and evaluate processes that strategically drive population health and quality initiatives. We are seeking individuals with strong business analytical skills; quality improvement and quality assurance methodologies; stakeholder engagement; data-driven decision making; critical thinking skills; excellent communication and interpersonal skills; and the ability to exercise good judgment in all contexts.

The ideal candidate will have demonstrated experience in population health and quality improvement initiatives, some experience with project management, problem solving and building consensus among diverse stakeholders, and strong focus on detail to ensure accuracy in analysis, reporting, and all communication products.

This position will report to the Division’s Population Health & Quality Manager and will work closely with colleagues throughout the Division, as well as with external stakeholders. The Division of Medicaid provides healthcare coverage and services to promote the social, economic, behavioral, and physical health for over 300,000 Idahoans. Idaho Medicaid promotes an outcome-based, efficient health and human services delivery system.

If you have previously applied for the Business Analyst position and wish to be considered for the current vacancy, you must reapply under this announcement. Previous scores will not be used.

This is astatewideposition and will report to their nearest DHW location.

This position may be eligible for telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

+ We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit at retirement.

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Deferred compensation plan

+ Life insurance for self, spouse, and children

+ Short and long-term disability insurance

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EXAMPLE OF DUTIES:

+ Serve as the meeting manager for the Beneficiary Advisory Council and Medicaid Advisory Committee, providing operational and logistical support to ensure smooth operation of meetings.

+ Support the CMS Managed Care Quality Strategy, including the development, evaluation, and management of stakeholder engagement.

+ Actively contribute to the advancement of the Division population health initiatives through planning, implementation, and evaluation, coordinating with internal and external stakeholders to achieve defined goals.

+ Support the standardization of Quality Assurance and Performance Improvement across managed care programs and data dashboards to track key quality and performance measures, such as the Adult and Child Core Set.

+ Execute quality improvement projects, from initiation to close, leverage scope, schedule, and budget to meet defined requirements.

+ Collaborate with staff and outside contractors to evaluate existing delivery systems and plan and implement enhancements, including the Division’s External Quality Review Organization.

+ Create solutions in alignment with operational, policy and program goals and objectives.

+ Use a systematic approach to design, modify or adapt a major program or operation to optimize health outcomes and achieve more improved results.

+ Create improvement actions to address the performance issues that are identified during analysis of the process performance data.

+ Identify potential risks and difficulties, and design strategies to mitigate or avoid them.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

+ Good knowledge of project management. Typically gained by two years' experience managing projects involved in determining project scope, developing project goals, timelines, budget, implementation strategies, and measurement methods, and monitoring progress toward goals and project completion; OR Certification as a Business Analyst Associate; OR successful completion of Business Analyst training in alignment with the Business Analyst Body of Knowledge (BABOK) and two years' experience performing routine duties in requirements discovery, process analysis, and preparation of reports and written documents.

+ Good knowledge of organizational/business analysis and evaluation. Typically gained by completing at least six semester hours of upper division college coursework for a degree in Business, Public Administration, Finance or other related field AND two years professional-level evaluative, analytical and planning work; OR a Bachelor's degree in Business, Public Administration, Finance or other related field AND one year professional-level evaluative, analytical and planning work; OR at least four years' work experience performing professional-level evaluative, analytical and planning work.

+ Good knowledge of process improvement methodology. Typically gained by at least two years' experience performing requirements discovery, process analysis, and preparation of reports and written documents OR successful completion of Business Analyst training in alignment with the Business Analyst Body of Knowledge (BABOK).

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

+ Good knowledge of public health principles and practices.Typically gained by upper division coursework or at least two years of experience in an agency advancing public health initiatives.

+ Good knowledge of health and human services programs.Typically gained by at least two years of professional experience developing, evaluating, supporting, and/or administering health and human service programs.

+ Experience working with Medicaid or healthcare insurance programs and researching and analyzing data for accuracy, trends, variances, and updates to ensure acceptable policies and procedures have been followed and for compliance with Federal and State laws and regulations in general and those related to Medicaid reimbursement and certain enrollment requirements.Typically gained by at least one year of demonstrated work experience.

+ Lean and/or Six Sigma certifications, and/or a Master's Degree in Public Health, Business, or a related field is preferred.

Learn About a Career with DHW

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected]

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.