"Alerted.org

Case Mgr Spv, Residential

Job Details

Job Location

Albany-Academy Main-PCFC - Albany, NY

Education Level

Bachelors

Salary Range

$28.85 - $30.00 Hourly

Travel Percentage

None

POSITION OVERVIEW

Job Title: Case Management Supervisor

Program/Department: Residential

Member Agency: Parsons/Northeast

Approved date: 11/18/2020

POSITION SUMMARY

This position is responsible for providing programmatic and administrative supervision of foster care regulations and goals in the OCFS residential programs.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned. Employees are expected to be awake and alert while working.

+ Recruit, hire, train and supervise case management team, assuring that workers have the tools and resources needed to perform their job duties.

+ Provide leadership in the provision of the foster care regulated services to youth and families, including proficiency in Connections, and all documentation required to meet regulations

+ Ensure staff are documenting and completing foster care tasks in according to regulatory and programmatic timelines.

+ Participate in the administrative on-call rotation for residential program.

+ Ensure youth have identified permanency, education, life skills, and vocational plans to meet their future.

+ Ensure youth have identified contact with families and that families are forefront in the planning for youth.

+ Be the first administrative contact for LDSS in planning for youth, building relationships with county supervisors, and having ongoing contact to make sure the relationship between agency and county is a healthy one.

+ Attend meetings with and keep abreast of OCFS expectations, ADMs, and requests.

+ Work with residential line staff, directors, and clinical team to ensure team approach with youth and families.

+ Work in collaboration with Clinical Director and Supervisors of foster care program to ensure seamless transition for step ups and step downs from programs.

SUPERVISORY RESPONSIBILITIES

Directly supervises non-exempt employees. Supervises and evaluates the work of individuals; has responsibility for subordinate performance and output. Provides supportive success-focused supervision to direct reports.

LEADERSHIP

Supervises work assignments and performance development/appraisal. Responsible for selection, training, development, and performance management of personnel.

OR Provides significant guidance and consultation to staff through direction, review, and feedback on work assignments.

SUPERVISION RECEIVED

Direction: receives guidance with respect to general objectives; in the majority of tasks and projects assigned, determine methods, work sequence, scheduling, and how to achieve objectives of assignments; operate within specific policy guidelines. May require approval before proceeding with next steps.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Masters degree preferred and at least three to four years of requisite experience. Experience in child welfare and/or juvenile detention preferred. One year supervisory experience preferred.

CERTIFICATION / LICENSURE

Not needed for this position

KNOWLEDGE

Broad knowledge of a discipline such as social work, teaching, behavioral science, finance, information technology, or business administration; involving the use of a broad theoretical knowledge.

COMMUNICATION and CONTACT with OTHERS

Requires effective communication skills. Communication involves frequent contacts with clients/families, other departments, and individuals in administrative or managerial positions, communicating on information and problems within and outside the organization and presenting information and recommendations for solutions. Represents the organization in routine public activities such as making client-related simple presentations or providing information. Interpersonal communication at this level requires effective communication skills to obtain cooperation or share/receive information which will contribute to decision making.

DECISION MAKING

Work is primarily performed independently and initiative is expected on specific aspects of the work except under unusual circumstances or conditions. Procedural guidance is available. Decisions on routine matters are appropriate at this level.

CONSEQUENCES of ERRORS

Embarrassment or Financial Loss: Errors resulting from decisions which are not subject to review might be detrimental to clients, disrupt services, cause moderate financial loss, embarrass the organization, or disrupt operations. Errors may cause friction with or loss of client advocates, clients, may alienate distributors, vendors, or obligate the organization to accept moderate financial obligation/risk or loss of revenues.

LANGUAGE SKILLS

Ability to read, analyze, and interpret business publications, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of information/instructions furnished in written, oral, diagram, or schedule form.

ORGANIZATIONAL SCOPE and IMPACT

This position is not a functional head of a program or department.

FINANCIAL MANAGEMENT RESPONSIBILITY

No financial management responsibility.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

TECHNOLOGY SKILLS

Intermediate competency in Windows operating environment using MS Office applications, database, e-mail and internet programs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EMPLOYER'S DISCLAIMER

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the agency reserves the right to add to or revise an employee's job duties at any time at its sole discretion.

This document does not create an employment contract, implied or otherwise, other than an at will employment relationship.

Employee Name (please print) Date

Employee Signature and Acknowledgement Date

ABOUT NORTHERN RIVERS

If you want a rewarding career where you make a positive impact on children and their families, we want to talk to you! At Northern Rivers Family of Services, we work together to make a difference in our client's lives while also strengthening our community.

We are a family of human service agencies united in our passion to helping children, families, and adults reach their potential. Northern Rivers coordinates the quality of care, depth of programs, and combined size and passion for the mission to provide care for more than 18,000 people each year in 41 counties throughout New York State . If you’ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services!

Our employees receive generous paid time off, an expansive health care package, tuition reimbursement, loan repayment assistance, free training/CEU opportunities, and much more!

Apply today to become part of our team!

Northern Rivers is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff, and are building a culture where everyone has the opportunity to do the meaningful work here at Northern Rivers!