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Legal Operations Analyst

Description

Textron is a renowned global multi\-industry company with a diverse portfolio spanning aerospace and defense, specialized vehicles, turf care, and fuel systems\. Our brand lineup includes leading names like Bell, Cessna, Beechcraft, E\-Z\-GO, Lycoming Engines and many others\. With a strong worldwide presence and a workforce of 34,000 individuals across 25 countries, we prioritize attracting top talent\.

JOB SUMMARY:

Textron is seeking a dynamic and motivated Legal Operations Analyst to join our world\-class legal department comprised of highly collaborative lawyers and legal professionals\. In this role, you will play a crucial role in supporting technology and process for the legal enterprise, including vendors, alternative service providers, and outside counsel ensuring technical tools adequately support our legal community\. At Textron, we value accountability and offer opportunities for career development within the organization\.

The selected candidate will serve as liaison between Textron’s Legal Department, IT, Financial Shared Services Center, and third parties supporting legal processes\. The candidate will be responsible for managing requests from users, outside counsel, and vendors supporting the legal enterprise, while working directly with attorneys, legal professionals, and other functions at Textron’s World Headquarters in Providence \(RI\) and throughout Textron’s network of businesses\.

RESPONSIBILITIES:

System Administration:

+ Works with users and vendors to troubleshoot and resolve system and process issues in a timely manner\.

+ Collaborates with team members to plan, develop, and deploy system enhancements, including researching and testing of plausible solutions\.

+ Owns the TeamConnect user support mailbox and has primary responsibility for managing requests, resolving issues, and escalating problems as necessary\.

+ Manages the provisioning process and maintenance for internal and external users\. Monitors volume of user licenses deployed\.

+ Manages process for onboarding new vendors and timekeepers\. Serves as primary point of contact for electronic billing vendors and partners with FSSC team\.

+ Supports development of processes and procedures for use of the system, including user acceptance testing through the development of test scripts and use cases\.

+ Manages TeamConnect administration handbook, production deployment log and troubleshooting log\. Maintains SharePoint site for training materials\.

+ Ensures data integrity through evaluation of data for inconsistencies and production of audit reporting for users\.

Legal Operations:

+ Aligns with Legal Operations objectives to advance the use of technology and improve legal enterprise performance\. Supports related strategic projects\.

+ Generates and compiles ad hoc reports using Excel and Business Objects, ensuring accuracy of financial and matter data\.

+ Conducts training and develops/updates training materials\.

+ Develop and report key process metrics as requested\.

+ Assists with data analytics and research in support of legal operations\.

Qualifications

Education/Experience:

+ Minimum 5 years prior experience as a legal assistant, paralegal, or analyst role supporting multiple individuals in a law firm or legal environment\.

+ Experience with system administration, including user support, vendor management, and reporting preferred\.

+ Minimum of a High School diploma or GED required; completion of secretarial training, paralegal training, accounting/bookkeeping training, associate degree, or bachelor's degree preferred\.

+ Coursework in project management, legal studies, or information technology a plus\.

Skills/Competencies:

+ Strong interpersonal skills, with the ability to establish and maintain effective relationships\.

+ Experience and success with working as part of a team\.

+ Detail\-oriented and highly organized

+ Service\-oriented and dedicated to exceeding the expectations of internal and external customers\.

+ Comprehensive knowledge of MS Office suite, with willingness and ability to learn new technologies as necessary\.

+ Robust verbal and written communications skills\.

+ Working knowledge of Business Objects a plus\.

+ Working knowledge of LEDES format and UTBMS codes a plus\.

At Textron, we believe that thriving at work starts with balance\.

That’s why we offer more than just a job—we provide a workplace where your well\-being matters\. Our on\-site fitness center makes it easy to stay active, whether you prefer one\-on\-one personal training, group classes, or working out alongside your teammates\.

We also offer a generous time\-off package and a culture that truly values engagement\. From Employee Resource Groups to fun workplace activities, there are plenty of ways to connect, grow, and make your experience here meaningful—and enjoyable\.

Our team is a vibrant mix of experience levels and backgrounds, creating a supportive environment where mentorship and knowledge\-sharing are part of everyday life\.

And when it comes to rewards, we’ve got you covered:

+ Competitive total rewards package

+ Industry\-leading 401\(k\) matching

+ Generous tuition reimbursement

+ Comprehensive health, dental, and more

Join Textron and be part of a team that’s driving innovation, creativity, and collaboration—while having fun along the way\!

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\.

**Recruiting Company:** Textron Inc.

**Primary Location:** US-Rhode Island-Providence

**Job Function:** Legal

**Schedule:** Full-time

**Job Level:** Individual Contributor

**Job Type:** Experienced

**Shift:** First Shift

**Job Posting:** 09/09/2025, 8:54:47 AM

**Job Number:** 336126