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All the benefits and perks you need for you and your family:

- Benefits from Day One

- Paid Days Off from Day One

- Student Loan Repayment Program

- Career Development

- Whole Person Wellbeing Resources

- Mental Health Resources and Support

Our promise to you:

Joining Texas Health Hospital Mansfield - AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Texas Health Hospital Mansfield - AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

Texas Health Hospital Mansfield- operates as a joint venture between Texas Health Resources and AdventHealth.

**Schedule:** Full Time

**Shift** : Monday Friday 11:30am 8:00pm

**Location:** 2300 Lone Star Road; Mansfield, TX 76063

The community you'll be caring for:

Join a family of caregivers focused on whole-person health and committed to making communities healthier.

Provide wholistic care for patients that extends to the spiritual level by praying with patients and families. Chaplains are available to meet with patients, families and team members 24 hours a day, 7 days a week to provide spiritual support.

Help develop a brand new $150 million community hospital and medical office building that will provide services such as Emergency Services, Medical/Surgical, ICU, Womens Services, General Surgery, Orthopedics, Interventional Cardiology and Gastroenterology.

Grow in your career with AdventHealth, named in 2018 by Beckers Hospital Review as one of the 150 Top Places to Work in Healthcare. AdventHealth has partnered with Texas Health Resources, named in 2019 as one of Fortunes 100 Best Companies to Work For, to build Texas Health Mansfield, which is creating new opportunities for employment and professional growth.

Thrive in the Mansfield community, ranked by CNN/Money Magazine as #17 for Best Places to Live. Mansfield is one of the fastest growing areas of North Texas, projected to reach more than 250,000 residents by 2023. Future job growth over the next ten years is predicted to be 41%, higher than the national average of 33.5%. Mansfield has top-rated schools, over 1000 acres of parkland, quality housing, a historic downtown area, recreational opportunities for all ages, and a growing business community.

The role you'll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team:

Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.

Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.

Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.

Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.

Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

Manages communication between clinical, ancillary, and consumer access departments to enhance the patient experience.

Provides coverage for PBX (Switchboard) as needed, including answering phones and transferring calls.

The expertise and experiences you'll need to succeed** **:

**Minimum qualifications** :

High School Grad or Equiv

Preferred qualifications:

Associate

1 customer service in healthcare

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Financial Services

**Organization:** Texas Health Mansfield

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25034564

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.