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Care Coordination Director
- Access Dubuque (Dubuque, IA)
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Care Coordination Director
MercyOne
1 Positions
ID: TRHEUS00570786MERCYO
Posted On 08/25/2025
Job Overview
Employment Type:
Full time
Shift:
Description:
Candidate must be local to Dubuque
The Director of Care Coordination provides leadership and oversight for care coordination activities across MercyOne Medical Center and MercyOne West Des Moines. The role includes responsibility for budgeting, strategic planning, patient care management, and the achievement of organizational goals. This individual will act as a change agent, driving improvements in patient care and cost efficiency. Strong collaboration with senior leadership, physicians, and staff is essential to meet goals and optimize care delivery.
Essential Functions:
+ Lead the development and execution of care coordination strategies aligned with organizational goals.
+ Foster a culture of collaboration, critical thinking, and team-oriented decision-making.
+ Analyze data to identify clinical variation, track project outcomes, and drive performance improvements.
+ Advocate for clinical and operational innovations to enhance patient care and meet national healthcare priorities.
+ Ensure compliance with all relevant laws, regulations, and quality standards.
+ Promote interdisciplinary collaboration in care planning, delivery, and discharge planning.
+ Manage financial processes related to care coordination, focusing on cost management and resource utilization.
+ Oversee staffing plans, including recruitment, training, and retention of team members.
+ Support continuous improvement efforts through data-driven decision-making and performance analysis.
+ Develop and implement policies and procedures in compliance with regulatory standards.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
+ **Education:** A Bachelor’s degree is required, with a Master’s degree in a healthcare-related field also required.
+ **Training:** Proof of completion of Iowa’s Mandatory Reporter Abuse Training specific to the population served must be provided within 3 months of hire.
+ **Experience:**
+ Preferred: 5 years of experience in large, complex care coordination at a director level or equivalent.
+ Preferred: 3 years of clinical care coordination experience.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Primary Contact
1682448263570
Smith Jennifer
Talent Acquisition Partner, Human Resources
563-589-9673
Phone
Phone
Phone
563-589-9673
Fax
Email
True
True
True
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1154
Job REQ #
TRHEUS00570786MERCYONEENUS
\# Positions
1
Start Date
20250825
End Date
20251009
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About the Company
MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne – Dubuque has 263 beds while MercyOne – Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.
MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne’s 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.
The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.
MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.
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