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Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 75 countries.

Goodwin Living ranks #3 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:

+ Embracing Diversity: Our strength is in our diverse team from over 75 countries, fostering an inclusive and vibrant culture that values every voice.

+ Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.

+ Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

Employee Relations Duties/Responsibilities:

This position works in close collaboration with the Senior Director of HR to develop, market, and facilitate training programs, in addition to facilitating existing programs, including GLO (Goodwin Living Orientation). In addition, the Training Specialist oversees training logistics conducive to learning including booking space, coordinating catering, room set-up, functioning audio/visual, materials and handouts are ready for each training session.

+ Organize, present and facilitate bi-weekly Goodwin Living Orientations (GLO), including, but not limited to, reserving meeting space, creating the annual GLO calendar, scheduling presenters, presenting material on GL policies and procedures, Corporate Compliance, Harassment, and filling in for other presenters, as needed.

+ Conduct needs assessment to inform development of training programs.

+ Develop and facilitate training programs based on organizational needs.

+ Create training schedules, track and create reports on outcomes of all training and maintain training records in ADP.

+ Plan and deliver online and Relias training.

+ Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.

+ Advertise and promote training programs.

+ Recommend training materials and methods, order and maintain in-house training equipment and facilities.

+ In an administrator capacity, oversee Relias Learning Management System (LMS).

+ Ensure training programs adhere to regulatory and organizational requirements.

+ Conduct training needs analysis to identify skills gaps and training requirements through various methods like surveys, interviews, and performance data analysis.

+ Assess the effectiveness of training programs through feedback mechanisms and performance metrics.

+ Collaborate with stakeholders, including managers and subject matter experts, to align training with business objectives.

+ Partner with HR leadership on coaching and development situations by identifying/recommending training for upskilling or remediation.

+ Provide input to training budget and manage expenses to stay within budget.

+ Treat all persons with respect and is a “team player” within department and within organization.

+ Exercise discretion and independent judgment.

+ Project positive professional image.

+ Take responsibility for personal growth and learning.

+ Effectively use resources and strive for efficiency.

+ Abide by department, personnel, and company policies and procedures.

+ Must meet regular and predictable attendance requirements.

+ Perform additional job duties as assigned and directed, in support of HR team needs and projects.

Education and Experience:

+ Bachelor’s degree in human resources, Learning and Development, Communications or related field from an accredited college or university highly preferred.

+ Training certifications are preferred, but not required (e.g., DiSC, MBTI) business, marketing or related field that equips one for this role.

+ Prior experience conducting, creating, and/or facilitating training is required.

+ Exceptional communication skills, both oral and written.

+ Strong time management skills and ability to consistently and reliably meet deadlines.

+ Proficiency in Microsoft Office.

+ Ability to learn quickly and process new information to inform directions and decisions.

+ Excellent interpersonal skills.

+ Ability to engage an audience through creativity and energy.

+ Experience with managing multiple projects simultaneously, including timelines and resources preferred.

+ Familiarity with learning management systems (LMS) and other relevant technologies.

+ Strong understanding of adult learning principles and instructional design methodologies is highly preferred.

+ Must be able to work across multiple locations weekly.

A sampling of our many benefits!

We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members:

+ Paid Time Off

+ Generous Retirement Plan- 401(k)

+ Health/Dental/Vision Insurance

+ Short and Long-term Disability Benefits

+ Paid Holidays, Including a Personal Day and Floating Holiday

+ Tuition Assistance for Career Development

+ Student Loan Repayment Program

+ Financial assistance with U.S. Citizenship application or DACA Renewal

+ Free Meals

+ Use of the Fitness Center

+ And Much More!

About

Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.