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Assistant Dean for Student Success

POSITION DETAILS

Reporting to the Dean of the School of Education, the Assistant Dean for Student Success provides strategic leadership and administrative oversight of student support and engagement initiatives across the school. This includes academic advising, student recruitment, certification and licensure preparation, scholarship administration, enrollment management, new student orientation, student retention efforts, and policy implementation.

As a member of the school’s senior leadership team, the Assistant Dean is responsible for developing and sustaining a student-centered infrastructure that fosters equity, belonging, and success. The Assistant Dean leads the Offices of Admissions and Recruitment, and Academic and Student Affairs, collaborates closely with faculty and staff, and works directly with students to address challenges, enhance engagement, and maximize educational opportunities.

Additional responsibilities of the role include but are not limited to:

+ Lead and advance a strategic vision for equity-centered student support services and programming that promotes inclusive excellence, strengthens enrollment, and improves retention and graduation outcomes.

+ Provide strategic oversight for graduate recruitment and retention initiatives, including outreach communications, information sessions, certification workshops, academic progress interventions, re-engagement campaigns, and orientation activities.

+ Drive data-informed decision-making and collaborate with faculty and administrative partners to strengthen admissions and enrollment efforts across all programs.

+ Oversee the administration of the awarding of school- and department-level scholarships in alignment with institutional priorities.

+ Direct and support faculty and staff advising teams to ensure effective academic advising aligned with students’ registration, degree progress, and professional goals.

+ Advise students within the School of Education in an effort to resolve complex student issues, utilizing discretion and judgment while referring students to appropriate college resources.

+ Interpret and communicate academic and student policies to diverse audiences, guiding faculty, staff, and students in understanding and upholding expectations.

+ Oversee the development, implementation, and continuous improvement of digital student success platforms, including but not limited to DegreeWorks, Coursedog, Navigate, Slate, and the School of Education website.

+ Monitor national best practices in academic advising, student engagement, and student success, and apply emerging trends to enhance school-wide initiatives.

+ Partner with the Executive Assistant to the Dean for Administration to oversee undergraduate and graduate course scheduling, ensuring alignment with degree requirements and efficient use of resources.

+ Collaborate with the Associate Dean to implement and monitor new and revised academic programs.

+ Oversee the review and approval of student academic requests, such as transfer credits, course waivers, degree requirement exemptions, and grade changes.

+ Manages the appointment of new staff, Staff supervision, conduct performance evaluations, and developing continuous learning and development opportunities.

+ Foster professional growth through mentoring, team-building initiatives, and participation in training and development opportunities.

+ Represent the School of Education on college-wide committees and advocate for resources aligned with student and institutional priorities.

+ Perform additional duties as assigned by the Dean.

QUALIFICATIONS

This position is in CUNY’s Executive Compensation Plan. All executive positions require a minimum of a bachelor’s degree and eight years’ related experience.

Preferred Qualifications

+ Master’s degree from an accredited college or university.

+ At least eight (8) years of progressively responsible experience in higher education administration, with demonstrated leadership in student services or co-curricular programs.

+ Strong understanding of academic programs, policies, and operations within a large, public university system.

+ Proven experience in project and budget management.

+ Ability to handle confidential and sensitive matters with discretion and professionalism.

+ Excellent written and verbal communication skills, with the ability to build strong relationships with internal and external stakeholders.

+ Strong analytical and strategic planning skills, including the ability to interpret data and present insights in clear, actionable formats.

+ Ability to manage multiple initiatives simultaneously while fostering collaboration, solving problems, and navigating complex institutional systems.

+ Demonstrated commitment to equity, inclusion, and student-centered leadership.

+ Exceptional interpersonal skills with a strong record of leading and supporting diverse teams in dynamic environments.

CUNY TITLE

Assistant Dean

COMPENSATION AND BENEFITS

**_$150,000 - $ 175,000, Salary commensurate with education and experience_** .

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY portal on City University of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the **_Job Opening ID number 30961._**

Click on the "apply now" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as one document under cv/ resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also do not use symbols (such as accents (é, è, (â, î or ô), ñ, ü, ï, –, \_ or ç)).

_Incomplete applications will not be considered._

Please include:

• cover letter or statement of scholarly interests

• curriculum vitae/ resume

• names and contact information of 3 references

_Upload all documents as one single file-- pdf format preferred_

CLOSING DATE

The committee will begin reviewing complete applications on XXXX. The search will remain open, and screening and review of applications will be ongoing-- until the position is filled. Applications submitted after the deadline will only be considered if the position(s) remain open after initial round.

JOB SEARCH CATEGORY

CUNY Job Posting: Executive

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30961

Location

Hunter College