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Training Support and Program Analyst WASHINGTON, DC Apply Now

Training Support and Program Analyst

Remote Work:No

Clearance:Secret

Work Status:Full-Time

Travel Requirements:In-country and international travel may be required.

Applications submitted by 09/12/2025 will receive full consideration. Candidates applying after this date may still be reviewed and will remain in our talent pipeline for future opportunities.

Position DescriptionThe U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of State is the President’s principal foreign policy advisor. The Department of State’s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous and secure world.

INL keeps Americans safe at home by countering international crime, illegal drugs, and instability abroad. INL helps countries deliver justice and fairness by strengthening their police, courts, and corrections systems. These efforts reduce the amount of crime and illegal drugs reaching U.S. shores.

The INL/KM/CET Division is dedicated to delivering excellence in internal-to-INL and foreign assistance related training. Within CET is the Internal Training Team (ITT). Their mission is to empower INL with the knowledge, skills, and opportunities to accomplish our mission. ITT accomplishes this through training, professional development, and continuing education, including existing programs such as the INL Series (INL 101, 201, 401, and 801 courses); the JusTRAC+ program; and pre-deployment training for INL advisors. ITT is also developing a continuing education program, and e-learning opportunities.

The Training Support and Program Analyst will assist the INL/KM/CET team in the coordination and development of the Bureau's training curriculum needs, especially with respect to all INL-branded training events. The incumbent is primarily tasked with administrative support prior to, during, and after training events. The analyst will be part of an interdisciplinary training team and will be assigned to other training duties as needed.

Duties and Responsibilities

+ Training Development/Delivery:

+ Analyze the training needs of the Bureau by completing a needs assessment. Identify what gaps are present, present findings to INL/KM management, and make recommendations

+ Write training development plans and course materials. The training development plan will include measurable objectives, instructional strategy, and available resources. Training materials for each course will consist of an Instructor Guide, Student Guide, Quick Reference Guide, and Job Aids

+ Evaluate the effectiveness of training classes by developing methods to measure the knowledge retention and skill improvement of each trainee. This will consist of practical exercises, oral exams, pre and post tests, etc.

+ Coordinate and develop INL Management Training Workshops to meet the specific needs of the country program officers and INL Program Offices. These workshops may be held overseas or domestically

+ Ensure that INL/KM management approves all training and is briefed during development of any training curriculum, classes, workshops, and information sessions

+ Assist in all training events in Washington, DC and overseas

+ Assist training team in logistical matters involving training events, this may include assisting in the procurement of venues, supplies or similar items, requiring market research, providing cost estimate input and/or drafting language for statements of work or pre-award documents.

+ SharePoint

+ Serve as a consultant on INL’s SharePoint platform providing guidance on how INL/KM can best leverage its information sharing with domestic and overseas offices

+ Implement changes to INL/KM’s SharePoint pages based on sound methodology and web design with concurrence from INL/KM’s management to proceed

+ Conduct needs assessments of INL/INL’s SharePoint sites and information sessions on best practices with INL Program offices

+ Program Analysis and Knowledge Management

+ Assist in analyzing and improving training and knowledge management processes and procedures

+ Research and use government and private sector best practices to measure and improve training currently being offered within the Bureau

+ Demonstrate knowledge about the Instructional Systems Design (ISD) methodology, which consists of five phases (Analysis, Design, Develop, Implementation, and Evaluation) to ensure training materials are instructionally sound and meet the needs of the INL domestic and overseas officers

+ Aid KM management in the formation and development of the INL document and knowledge management system; provide feedback to management on best practices for data input and document standardization, organization, and storage; identify patterns of problems in submissions that should be addressed by management

+ Receive, organize, and perform data entry on documents from various offices within INL; scan hard-copy documents for uploading to the aforementioned document management website and record data on an ongoing basis

+ Aid in coordinating the interpretation and adaptation of available guidelines/SOPs to specific work-related issues; aid in analyzing the issues (e.g. workflow, delegations of authority, or regulatory compliance) and make recommendations for changes and improvements

+ Provide subject matter expertise during the development of standard operating procedures for areas identified as a potential risk or vulnerability to the Bureau’s management control structure, particularly about, but not limited to, implementing agreements, procurement, evaluation, program management, etc.

+ Assist subject matter experts (SMEs) with the development of training modules for INL sponsored training workshops and distance learning courses based on policies and procedure

+ Outreach and Customer Service

+ Respond in a timely manner to requests for information

+ Provide weekly status reports to INL/KM leadership and program office stakeholders on the status of all training development and delivery

+ Establish relationships through excellent customer service skills, project management knowledge, and a related understanding of the program office needs and mandates

+ Work closely with INL program office staff and managers, as well as the stakeholders at US embassies overseas and other US federal agencies to provide support on training initiatives

+ Interact positively and work cooperatively with team members and points of contact to accomplish assigned work in a timely and efficient manner

+ Other Duties

+ Take proactive measures to improve the working environment and foster teamwork

+ Seek to accomplish tasks in a manner to reduce the burden on management

+ Comply with all appropriate regulations, internal controls, and SOPs to protect organizational integrity and prevent unauthorized use or misappropriation of all classified and sensitive (but unclassified) material and equipment in assigned areas; and report security violations/problems to appropriate authority

Minimum Qualifications

+ U.S. Citizenship

+ A Bachelor’s degree from an accredited institution

+ Four to six years’ experience in relevant field

+ Demonstrated knowledge of Federal regulations in regard to area of specific need

+ Proficient in Microsoft Office Suite

+ Demonstrated experience facilitating organizational change

Preferred Qualifications

+ Prior Department of State experience.

+ Graduate Degree from an accredited college or university in a related field of international relations, foreign assistance, adult-training, or criminal justice reform.

+ Demonstrated knowledge of training best practices

+ Demonstrated experience developing and providing training

+ Demonstrated skill and ability in managing multiple concurrent activities of varying complexity; including changing priorities and short turn-around times.

About ATSG

ATSG Corporation is a Veterans Affairs (VA) CVE-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Fairfax, VA with branch offices throughout Central America. Since 2004, ATSG has successfully deployed its experience and expertise to support the most challenging and complex projects for various Federal agencies. Our robust portfolio includes cutting-edge technical solutions and professional support in Program Management, Consulting, Operations and Planning Support, Training and Advisory Services, and IT and Knowledge Management. We take pride in our proven dedication to providing expert assistance to our government partners. ATSG provides a variety of services within the Intelligence Community and is experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. As an organization, we are consistently expanding our global footprint in the contracting community. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.

ATSG Corporation is an equal employment opportunity/affirmative action employer, our applicants and employees are protected from discrimination. Visit https://www.eeoc.gov/for more information. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. To comply with Federal law, ATSG Corporation participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

We respectfully request not to be contacted by recruiters and/or staffing agencies.

Application Requirements

+ All applications must be submitted in.pdf,.doc, or.docxformat.

+ Applications and resumes for this position are only accepted via electronic submission through ATSG Corporation’s Consolidated Applicant Tracking System (CATS).

+ Mailed, emailed, faxed, or hand-delivered applications and resumes will not be accepted.

+ The decision to interview an applicant is based solely on the information received for this position from their electronic application and/or resume.