• Customer Service Representative

    Robert Half Office Team (Littleton, CO)


    Description

    Customer Service Representative

     

    We are looking for a dedicated Customer Service Representative to join our team in Littleton, Colorado. This Contract to permanent position offers the opportunity to become an integral part of a manufacturing company known for its specialized products. The ideal candidate will have a strong focus on customer satisfaction, attention to detail, and the ability to learn technical product knowledge over time.

    Responsibilities:

    • Process customer orders with accuracy, showcasing a deep understanding of product features, adaptability, and functionality.

    • Guide customers in selecting and customizing products to meet specific needs, offering solutions and resolving inquiries.

    • Provide updates on order status, prepare quotations, and assist with returns or repairs while maintaining clear and effective communication.

    • Develop and maintain up-to-date knowledge of the company's products, systems, and processes.

    • Collaborate within a team environment to ensure exceptional service is delivered to both internal and external customers.

    • Enter orders into the system, ensuring precision and timely follow-ups with suppliers and stakeholders.

    • Monitor product progress and document detailed notes to facilitate smooth communication and updates.

    • Adapt to a gradual learning curve, with full proficiency expected within 6-8 months, ensuring attention to detail to minimize errors.

    • Utilize Microsoft Dynamics 365 and other online tools efficiently for order processing and database navigation.

    Requirements

    • Minimum of two years of experience in a stable customer service or related role.

    • Excellent verbal and written communication skills with a detail-oriented approach.

    • Strong attention to detail and organizational skills.

    • Ability to learn quickly and adapt to technical product knowledge, including basic medical terminology.

    • Reliable and punctual, with a commitment to providing outstanding service.

    • Team-oriented mindset and willingness to collaborate effectively.

    • Proficiency in basic to intermediate computer skills, including navigating websites and online databases.

    • Experience with Microsoft Dynamics 365 or similar systems is a plus.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .