• Vehicle Reconditioning Manager

    Lithia & Driveway (Wesley Chapel, FL)


    Dealership:L0393 Mazda of Wesley Chapel

     

    Mazda of Wesley Chapel

     

    Mazda of Wesley Chapel is part of the Lithia & Driveway family—the largest automotive retailer in the country with over 300 dealerships nationwide. We’re focused on delivering a simple, honest, and customer-first car buying experience. Join a high-performing team that’s committed to excellence and earning customers for life!We’re seeking a detail-oriented, results-driven Reconditioning Manager to lead our used vehicle reconditioning process. This role ensures all pre-owned vehicles meet quality standards and are front-line ready in a timely manner. You’ll collaborate with our Service and Parts departments to support operational goals and deliver an exceptional customer experience.

    Responsibilities

    + Verify all applicable vehicle information, i.e. vehicle inspection sheet, correct equipment, etc.

    + Take vehicle to the Service department for Smog, Safety, and Detail.

    + Inspect repair orders daily for legibility, accuracy and legality. Vehicle cycle time should be 72 hours or less.

    + Monitor and maintain front line inventory condition.

    + Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.

    + Ensure that all manufacturer policies and procedures are followed.

    + Inspect and maintain the cleanliness, organization and appearance of all service areas in accordance with state and federal OSHA laws.

     

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    Qualifications

    + Previous automotive dealership used car service department experience

    + Ability to operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions

    + Organizational & Customer Service skills

    + Time Management – ability to prioritize workload and manage one’s own time

    + Acceptable driving record and a valid driver's license in your state of residence

     

    We offer best-in-class industry benefits

     

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

    •High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.