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Primary City/State:

Phoenix, Arizona

Department Name:

Clinical Care Operations

Work Shift:

Day

Job Category:

Administrative Services

Banner Health is proud to have earned the Great Place To Work® Certification™, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day.

As a **Staffing Coordinator** with the CCO at **Banner University Medical Center Phoenix** , you will play a vital role in coordinating staff coverage and bed placement throughout the Level I trauma hospital to ensure a high level of patient care. In addition, you will provide administrative support for the entire Clinical Care Operations department. You will be working in a fast-paced, call center like, ever-changing environment. You will be managing multiple priorities at once and coordinating details with multiple departments and within a variety of software programs.

This is a Full Time Day Shift position - 3 12 hour shifts per week.

Hours are **6AM-6:30PM** .

Weekend and holiday rotations are required, and set schedules are NOT accommodated.

Enjoy a flat rate $1/hour weekend shift differential, when applicable.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position is responsible for facility-wide patient and/or staff placement operations. This position is the primary source of staffing information for the individual units. The incumbent assists leadership with fiscal responsibility by placing the most cost-effective staff on the floors and ensuring that floors are not over or understaffed for every shift.

CORE FUNCTIONS

1. Initiates facility-wide staff placement operations. Coordinates staffing on all/most units within the facility. Adheres to staffing policies and guidelines and maintains fiscal responsibility.

2. Coordinates staffing functions for the nursing department including RN’s, LPN’s, CNA’s, Tech’s and clerical support. Developing computerized work schedules; anticipates needs on a weekly basis and schedules extra staff as needed.

Adjusts shift-to-shift staffing based on census. Utilizes established staffing guidelines to assure the most cost-effective, quality staffing is used.

3. Performs office management and clerical services for department(s) as requested. his includes, but is not limited to, entering, maintaining, and archiving data using multiple software platforms, as well as answering calls, providing information and screening telephone calls.

4. Addresses continual demand for staffing requirements while functioning as liaison for external and internal customers.

5. Demonstrates excellence in organization, communication, and human relations skills.

6. Prioritizes and organizes own work. Uses discretion to modify work practices to achieve results or improve efficiency, while using established policies and general instructions and procedures to resolve a variety of problems. Chooses best alternative from group of known possibilities.

7. Identifies, resolves, and communicates real and potential problems and information to appropriate nursing leadership.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

The position also requires skills and abilities typically gained with 1 year of experience in a healthcare office setting, previous experience in patient services or admitting would be very helpful. Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills. Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects.

Must be proficient with commonly used office software and equipment.

PREFERRED QUALIFICATIONS

Associate' Degree preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability