• Billing & Accounts Receivable Supervisor

    OLV Human Services (Lackawanna, NY)


    Join Our Mission. Lead with Purpose. Make a Difference.

     

    Billing & Accounts Receivable Supervisor – OLV Human Services

     

    As OLV Human Services continues to grow, so does our commitment to excellence—and that includes expanding our talented finance team.

     

    We are currently seeking a Billing & Accounts Receivable Supervisor who is not only a strategic thinker and experienced financial leader but also shares our passion for fostering the highest possible quality of life for individuals throughout our community.

     

    At OLV Human Services, we believe that finance plays a vital role in supporting our mission. The right candidate will align departmental strategies with our agency’s values, ensure fiscal accountability, and inspire their team to drive success across the organization.

     

    Benefits & Perks

     

    + Generous Paid Time Off (PTO), including paid holidays

    + Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)

    + Casual dress code

    + Health, dental & vision insurance options

    + Free dental insurance

    + Paid Employer sponsored life insurance.

    + Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance

    + Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse also completes

    + Up to $180 annual gym reimbursement

    + Take advantage of our Dental & Outpatient Mental Health services while working

    + Employee referral program

     

    Salary Range: $60,405.80 - $80,000, dependent on years of applicable experience

     

    FLSA Non-Exempt

     

    Pay Type Salaried

     

    Salary Grade 5

     

    Reports To: Revenue Manager

     

    Job Summary: The Billing & Accounts Receivable Supervisor is responsible for the financial oversight and coordination of the revenue, payment, reconciliation, and reporting processes across a diverse collection of programs and services within the organization. Additionally, this position supervises the internal billing staff and acts as a liaison with the external billing contractor.

    Essential Job Duties:

    + Ensure the timely and accurate preparation and submission of billing claims and anticipated payments.

    + Regular communication with payers (insurance companies, state agencies, etc.) and internal program staff regarding eligibility, billing, and payment issues. Communication with billing software vendors regarding technical issues and configuration needs.

    + Oversight of internal billing staff to include assignment and review of tasks, mentoring, and performance appraisal.

    + Review, reconciliation, and analysis of monthly revenue, utilization, and accounts receivable reports.

    + Processing of billing claims as necessary.

    + Updating of rate and procedure codes as necessary.

    + Review of past due accounts for possible action with collection agency or write off.

    + Resolution of billing/reimbursement issues which get escalated or require the attention or intervention of management.

    + Documentation and implementation of policies and procedures.

    + All other duties as assigned.

    Skills:

    + Knowledge of billing of billing regulations and processes. Stays current with industry changes.

    + Professional oral and written communication. Demonstrated capacity to work within all levels of the organization.

    + Proficiency in Microsoft Excel and Power BI.

    + Strong detail orientation, time management, and organizational skills.

    Minimum Education Required:

    + Bachelor’s Degree

    Minimum Experience Required:

    + 5 years medical and institutional billing

    + 3 years supervisory experience

    License/Registration/ Certifications Required:

    + CPC preferred.

    Training Requirements:

    + New Hire Orientation

    Physical Requirements:

    + This position is largely sedentary, requiring little physical effort with only light, physical exertion required.

    + The constant physical demand of this position is sitting.

    + The frequent physical demands of this position are standing, walking, climbing, talking, hearing, repetitive motion, and hand/eye/foot coordination.

    + The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, and grasping.

    Job Details

    Job Function Non-Essential

     

    Pay Type Salary

     

    Employment Indicator Is Supervisor