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Job Summary

The Senior Manager, HR Business Partner provides daily support and direction pertaining to human resources initiatives for several assigned client groups.  Ensures compliance with all federal, state and local laws as well as ethical business practices.  Interfaces with specialized HR functions to deliver quality HR services according to departmental and organizational goals and objectives. This role acts as an advisor to the business on talent acquisition, development, compensation/benefits, and HRIS end user functions. This role provides guidance to management on all people/talent related aspects of the business.

This role is on-site (Tue-Thur, other days as needed) with travel to other locations throughout the year.

Duties and Responsibilities (other duties as assigned)

+ Manages the HR Business Partner relationship with assigned client groups including but not limited to workforce planning and consultation.

+ Responsible for employee relations issues, including performing thorough investigations when needed and working closely with the ER team.

+ Administers various HR plans and procedures, assists in the development and implementation of policies and procedures, prepares and maintains the policies database and Team Member Handbook.

+ Supports various special HR projects and initiatives.

+ Leads and participates in compensation studies/requests, answers team member questions related to compensation; fosters and supports a culture of Reward and Recognition

+ Directs benefit questions to the appropriate area, answers general questions, acts as support and follow-up during open enrollment.  Works with managers and team members on Leave/Accommodation requests.

+ Manages the process and works with assigned client groups and hiring managers to complete the Hiring Request Form process, ensures job descriptions are accurate and compensation studies are complete.  Participates in recruiting strategy meetings and interviews.  Assists with the administration of agency/contract workers.

+ Looks for ways to constantly improve by recommending new approaches and practices to improve efficiency of department and services performed.

+ Maintains compliance with federal and state regulations concerning employment.

Education, Experience & Certifications

+ 5+ years of experience in an HR Generalist, Employee Relations, COE leadership, or Business Administration role

+ Bachelor’s degree in Human Resources, Industrial Relations, Business Management or Psychology

Functional Skills

+ Analytical Skills: effectively uses data to generate insights

+ Planning & Prioritization: highest impact, highest value

+ Financial & Business Acumen

+ Communicates Effectively and Candidly

+ Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions

+ Process Improvement: Strive to continually improve

+ Ability to build and leverage talent

+ Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise

+ Ability to effectively communicate, inform, and influence senior leaders

+ Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

+ EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

+ DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

+ PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

+ INNOVATE TO WIN – We champion and challenge for a better way in all we do.

+ HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

+ CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

+ RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

+ CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

+ BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

+ WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.