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COMPLIANCE ASSISTANT MANAGER

COMPLIANCE REGULATORY TESTING DEPT

FIRSTBANK PR

Our Company

A t FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

A Brief Overview

The Compliance Assistant Manager at FirstBank is responsible for overseeing the execution of the bank’s Compliance Management System, focusing on federal and local consumer protection laws to mitigate compliance risks across all regions and affiliates. This role involves supervising compliance monitoring, testing, reporting, and risk assessment activities to ensure regulatory adherence and effective internal controls.

What you’ll do

Supervisory and Leadership Responsibilities: The position supervises Compliance Officers and Specialists, providing coaching and technical guidance, and ensures timely completion of compliance projects and milestones. It requires strong supervisory skills and the ability to manage multiple projects simultaneously.

Compliance Risk Assessment and Testing: The role includes designing, implementing, and executing the Compliance Risk Assessment and Testing Program, conducting transaction testing to identify compliance violations, documenting findings, and advising on mitigation strategies.

Reporting and Collaboration: The assistant manager prepares detailed reports and documentation for management, the Board of Directors, and executive committees, assists during regulatory examinations and audits, and collaborates with other units to manage enterprise-wide compliance risks.

+ · Supervises the execution of the Compliance Risk Assessment and Testing Program.

+ · Contribute to the design and implementation of the Compliance Risk Assessment and Testing framework.

+ · Supervise Compliance Officers and Specialists within the Compliance Testing Unit, providing coaching, mentoring, and technical

+ guidance on applicable laws, regulations, policies, and procedures.

+ · Ensure timely completion of projects, tasks, and milestones in accordance with established standards.

+ · Conduct transaction testing to assess compliance with applicable consumer protection laws and regulations; identify root causes of

+ any violations.

+ · Document findings and recommendations; communicate results to management and ensure timely resolution of issues.

+ · Identify potential compliance risks and advise management on mitigation strategies.

+ · Keep Management up to date regarding the status Compliance Risk Assessments and Testing Program and any challenges presented. Ensure issues, findings and/or action plans tasks are assigned to a specific area or person within the business units for action, tracked and finally closed or resolved.

+ · Assist the compliance managers in preparing the assessment and/or monitoring documentation as requested. Also, prepare reports and statistics regarding assessment & monitoring reviews and other regulatory compliance related information, as required.

+ · Assists compliance managers in developing reports for FirstBank’s Board of Directors and Executive Committees, among others.

+ · Assists compliance managers during federal regulators examinations and/or internal audits of FirstBank’s Compliance Management Systems and compliance with consumer protection regulations, fair lending laws, and UDAAPs Standards, as applicable.

+ · Assist in any special project assigned by the compliance managers.

What You’ll Need to Succeed

Bachelor’s degree in business administration is required, Jurist-Doctor degree is preferred. The incumbent must have from five to seven years’ experience in Regulatory Compliance (Consumer Protection Laws) monitoring reviews. Good knowledge and understanding of BSA/AML regulations. Good knowledge of banking rules and regulations (e.g., CFPB, FDIC and Federal Reserve).

Bilingual (write and speak English and Spanish) is required. Word, Excel, and Power Point knowledge is required. Willing to travel occasionally within all Bank regions (Puerto Rico, US and British Virgin Islands and Florida).

Competencies

• Knowledge of consumer protection laws and regulations

• Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.

• Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.

• Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately and reach productive decisions.

• Ability to work in a fast-paced and stressful environment

• Strong analytic skills

• Problem solving, detail oriented and able to multitask

• Organization and prioritization skills

• Proficiency in Excel, Word, Outlook, Power Point

• Sound judgment and proper criteria for establishing priorities correctly

• Must be able to work on several important projects simultaneously observing excellent quality standards

• Work with a minimum of supervision.

• Excellent interpersonal communication skill s.

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