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Job Description:

Job Summary:

Interfaces daily with the Chief Operating Officer and is responsible for creating and maintaining cross-departmental relationships to enable leadership success across the organization. This role assists in identifying barriers to team success and provides strong problem-solving skills and leadership to help address issues and facilitate development. This role will work closely with the Operations Leadership Team to consult on areas focused on improving teamwork, providing staffing recommendations, and assisting/planning/coordinating meetings to keep the team focused and aligned.

This role will work directly with Hub Operations and the specialty pharmacy.

Job Responsibilities:

+ Participate and support team during executive huddles, monthly operations reviews, quarterly/annual planning, and weekly leadership calls

+ Monitor and consult on effectiveness of operations workflows and procedures

+ Support Operations change leadership strategy by monitoring benchmark metrics, such as expected turnaround and completion times for clinical determinations and important clinical tasks such as required documentation and interventions

+ Lead team member engagement activities for Operations including incentives, recognition and awards programs, oversight of team member feedback and identification of opportunities to increase engagement

+ Analyze and report on the impact of process adoption on health outcomes and key performance indicators and team member performance

+ Evaluate vendor cost and performance; identify opportunities for improved vendor services and cost efficiency

+ Consult on alignment of Operations resources to submitted budget targets including headcount approval process and expense approvals and guidelines

+ Keep up with industry and economic trends to provide counsel to leadership and forecast how the business will need to adapt and change over time

+ Other responsibilities as judgment or necessity dictate

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

**Job ID:** 1662594BR

**Title:** Business Operations Manager - Remote

**Company Indicator:** Walgreens

Employment Type:

**Job Function:** Retail

**Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015

**Full District Office Address:** 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y

External Basic Qualifications:

+ Bachelor's degree in Business Administration, Process Improvement, Healthcare Administration or related area of study, or equivalent combination of education and/or relevant work experience

+ 5 years' experience in consulting, business development, corporate strategy and/or executive management

+ Strong interpersonal people communication skills and presentation skills (oral and written); ability to provide support for internal communications, operational support and creating and finalizing Board of Directors and Executive presentations (gathering and analyzing data, preparing slide decks and ensuring alignment with strategy)

+ Demonstrated organizational skills with keen attention to detail and documentation; ability to work cross functionally within a fast-paced organization

+ Excellent time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates

+ Experience assisting with the development of strategic initiatives which align with business goals and budget

+ Excellent verbal and written communication skills; strong analytical mind with the ability to think strategically in a complex operating environment; ability to problem solve quickly while working independently; strong negotiating and facilitation skills

+ Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications:

+ Master's degree in Business Administration

+ Pharmacy license with specialty pharmacy experience

+ Hub operations experience working within specialty pharmacy.

+ Product experience with Scriptly application

We will consider employment of qualified applicants with arrest and conviction records.

An employee in this position can expect a salary rate between $64,800 to $152,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for a minimum of two weeks from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.

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