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Patient Care Coordinator
- Access Dubuque (Dubuque, IA)
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Patient Care Coordinator
UnityPoint Health Finley Hospital
1 Positions
ID: 44267670
Posted On 08/05/2025
Refreshed On 09/09/2025
Job Overview
+ **Area of Interest:** Nursing
+ **FTE/Hours per pay period:** 1.0
+ **Department:** Other- Mgmt Services- CRT
+ **Shift:** Variable day-time weekday hours with call rotation.
+ **Job ID:** 169375
Overview
UnityPoint at Home
Patient Care Coordinator
Full Time Benefits 1.0 FTE
Variable day-time weekday hours with call rotation.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
+ Expect paid time off, parental leave, 401K matching and an employee recognition program.
+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Quality of Care
+ Regularly reviews available reports to ensure team is meeting process and outcome measures, including but not limited to: OASIS, potentially avoidable events, hospital utilization, HHCAHPS.
+ Assists in development in individual, team or regional action planning for quality of care areas in need of improvement.
+ Reviews documentation alerts and coordinates with clinicians to make timely corrections as needed.
+ Responsible for utilization management and review of plans of care and admission documentation.
+ Determines when case conference is needed based on review of high risk patients.
+ Reviews supplies and/or medications for formulary use and manages utilization.
+ Assists clinical supervisor(s) with identification of opportunities for improvement in productivity, quality, documentation, service delivery and attainment of financial outcomes.
+ Provides coverage for supervisor during absences and participates in leadership call responsibility as assigned by region.
+ Performs clinical duties including patient/ family visits as business needs dictate
+ **Care Coordination**
+ Monitors care delivery of high risk patients and assists with care planning, visit scheduling, and phone call visits as needed.
+ Facilitates communication between the interdisciplinary team, physicians, patients and family members.
+ Facilitates case conferences to ensure care coordination and appropriate discharge planning.
+ Assists with facilitation of referrals to other services, community resources, etc. as needed.
+ Assigns cases to appropriate team members based on patient needs/acuity, patient location and clinical staff expertise.
+ Responsible for fulfilling the regulatory role of clinical manager
+ Making patient and personnel assignment.
+ Coordinating patient care.
+ Coordinating referrals.
+ Assuring that patient needs are continually assessed.
+ Assuring the development, implementation and updates of the individualized plan of care.
+ Is available (or assigns a designee) at all times during operating hours.
+ Ensures the quality of services offered and adequate staffing.
Subject Matter Expert
+ Expert in service line rules and regulations
+ Reviews documentation to ensure compliance with state regulations, conditions of participation and payer requirements.
+ Ensures care delivery by team(s) is in compliance with state regulations, standards of professional practice by discipline, conditions of participation and payer requirements.
+ Super-user of electronic health record.
+ Responsible for OASIS and/or HIS review and accuracy.
Qualifications
**Education:** Graduate of State Board approved program for Registered Nurses
**Experience** : 2-3 years home care and/or hospice case management experience. If fulfilling regulatory role of clinical manager must have 2 years of home care experience with one year of supervisory experience.
License(s)/Certifi** **c** **ation(s):
Valid driver’s license when driving any vehicle for work-related reasons.
Current license to practice nursing according to state where service is provided.
COS-C certification must be obtained within 12 months of hire
CPR Certification.
Valid Mandatory Reporter course completion by state requirement.
Knowledge/Skills** **/Abilities** **:
Strong interpersonal skills.
Ability to work as a team member.
Strong computer skills.
Ability to understand and apply guidelines, policies and procedures.
Strong organizational and time management skills.
Ability to critically think and make clinical decisions based on verbal and written communication.
Primary Contact
13511
Michelle Pickel
HR Recruiter, HR
563-589-2608
Phone
Phone
Phone
Fax
Email
True
False
False
Job Details
Categories
Health Care
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
168
Job REQ #
44267670
\# Positions
1
Start Date
20250805
End Date
20251010
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UnityPoint Health Finley Hospital
About the Company
A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL
UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.
At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:
* Foster Unity
* Own the Moment
* Champion Excellence
* Seize Opportunity
If you are interested in joining our team, please visit http://www.unitypoint.org/dubuque/employment-opportunities to learn about our many opportunities and to fill out an online application.
ABOUT OUR HOSPITAL
UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.
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