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Analytics Leader, Ops Initiatives Value…
- Delta Air Lines, Inc. (Atlanta, GA)
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How you'll help us Keep Climbing (overview & key responsibilities)
At Delta Air Lines, connection is at the heart of
everything we do and guides our every action. We strive to welcome and care for
all of our customers during their travels with us and aim to deliver an
elevated experience.
Delta’s brand is based on best-in-class operational
performance, the foundation of which is providing safe and reliable aircraft
for our customers’ travel experience. The Operations Initiatives Value &
Measurement team defines, measures, and promotes our progress toward our Ops Beyond
100 reliability goals.
The Analytics Leader collaborates with front-line operators,
strategy teams, divisional leadership, finance, technology, and analytic
professionals to develop business cases and measurement plans for the most
essential strategic priorities. We are looking for data curious candidates that
seek to understand process and can connect with our business partners to
leverage data to drive improvement, delivering projects end-to-end: gathering
business requirements, working with diverse stakeholders, and delivering
results to the stakeholder without much oversight from a supervisor.
Data has transformed the way Delta operates, and the Value
& Measurement team is core to our culture of accountability to value. The
team leverages the data environment to deliver forward-looking insight to
business leaders through a variety of analytical techniques. You’ll be
empowered to drive innovative analyses using both structured and unstructured
data, flagging opportunity areas every step of the way.
Key responsibilities include:
+ Buildand vet business cases for IT Capital & AI/ML development to maximize OpsBeyond 100 value capture across all digital projects
+ Understandthe business operation and how the data represents performance or process
+ Locateand extract data from a variety of sources for use in analysis, models, andproject development
+ Usedescriptive, diagnostic, and predictive analytical techniques to highlightbusiness challenges, potential solutions, and relevant tradeoffs
+ Leverageemerging technologies and identify efficient and meaningful ways to communicatedata and analysis in order to satisfy divisional needs
+ Developand improve automated reports, analyses, or dashboards to support seniordivisional leaders and the front-line employees
+ Maintainproductive ways of working across cross-functional teams of technology SME’s,Ops analytics professionals, and business end users to maximize impact
+ Communicateeffectively with all stakeholders across project portfolio
What you need to succeed (minimum qualifications)
+ 5+years’ experience in Data Analytics, Decision Science, Engineering, Finance, orrelated quantitative field
+ Successfulcandidates will have familiarity and/or experience with some or all of thefollowing: SQL, PowerBI, Python, AWS or other database interface tools andlanguages
+ Strongexperience with PowerBI and/or other data visualization tools
+ Abilityto write complex queries, joining data from multiple sources and working withlarge, messy datasets, to arrive at operational insights
+ Highlyproficient and detail-oriented in oral and written communications, and able todeliver complex analytical narratives to senior leader audiences
+ Strongairline/ops business acumen and problem-solving skills
+ Abilityto effectively manage and deliver on many projects at once within strictdeadlines
+ Highlymotivated, self-directed, and a change agent
+ Consistentlyprioritizes safety and security of self, others, and personal data.
+ Embracesdiverse people, thinking, and styles.
+ Possessesa high school diploma, GED, or high school equivalency.
+ Isat least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
+ Previousexperience supporting initiatives across a variety of divisions, including CrewResources, Flight Operations, Airport Customer Service, Technical Operations,Digital, Ops Analytics, Network Planning, etc.
+ Master’sDegree in Data Science or similar analytic field OR equivalent work experience
Benefits and Perks to Help You Keep Climbing
Our
culture is rooted in a shared dedication to living our values – Care,
Integrity, Resilience, Servant Leadership, and Teamwork – every day, in
everything we do. At Delta, our people are our success. At the heart of what we
offer is our focus on Sharing Success with Delta employees. Exploring a career
at Delta gives you a chance to see the world while earning great compensation
and benefits to help you keep climbing along the way:
+ Competitivesalary, industry-leading profit sharing program, and performanceincentives
+ 401(k) withgenerous company contributions up to 9%
+ Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave
+ Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits
+ Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages
+ HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health
+ Domestic andInternational space-available flight privileges for employees and eligiblefamily members
+ Careerdevelopment programs to achieve your long-term career goals
+ World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint
+ BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies
+ Recognitionrewards and awards through the platform Unstoppable Together
+ Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
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Analytics Leader, Ops Initiatives Value and Measurement
- Delta Air Lines, Inc. (Atlanta, GA)