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Schedule

+ 1st Shift: Mon – Fri, 7am – 4pm

+ Overtime based on business needs

What you will do

As a Lead Engineering Technician, Service, you will be responsible for day-to-day support of servicing activities, sustaining, and improving service processes through independent work or partnering with internal/external stakeholders.

+ Act as first point of contact for daily line support issues.

+ Planning and execution equipment/fixture calibration and maintenance

+ Independently assemble fixtures and perform testing

+ Troubleshoot and solve product and process related problems

+ Responsible for non-conformance /CAPA initiation, investigation, and implementation

+ Investigate and disposition Service line failures (NCR)

+ Provide internal/external audit support

+ Be the change advocate for new processes by participating in business process changes: learning the new process and train other service staff, ensuring smooth transition and implementation of the change

+ Plan and execute process improvement through change management processes

+ Assist with writing/performing validations, including writing protocols and summary reports

+ Handle inquiries where appropriate from internal and external sources

+ Be a ‘subject matter expert’ with regard to Acceptable Quality Standards for products and processes

What you need

Required

+ High School Diploma or GED

+ Five (5) years’ relevant work experience

+ Able to exert up to 50lbs. of force occasionally, and/or up to 20lbs. of force constantly to move objects

Preferred

+ Quality Management System (QMS) experience

+ Engineering Change Request/ Order (ECR/ ECO) experience

+ Non-Conformance Report (NCR) experience

+ Experience with SAP S/4HANA

+ Ability to read and interpret technical drawings

+ Equipment /Process validation experience

Pay rate will not be below any applicable local minimum wage rates.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.