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Description

Responsible for end-user support and provisioning, installation, configuration, and maintenance of end-user systems hardware and software, as well as related infrastructure adhering to organizational standards. This individual will be part of a technical team that serves the entire organization, as well as external resources. Primary responsibilities are to support and maintain end-user facing systems. Such systems include, but are not limited to; Active directory, Networking devices, Desktops, Laptops, Thin-Clients, and all related hardware and software.

Provide daily support of End-users and related technologies.

• Maintain appropriate service levels through completion of service requests from our service desk.

• Review open service requests and assist other team members as necessary.

• Create, change, and delete AD accounts and groups as requested.

• Repair/Recover from hardware or software failures; communicate with impacted departments and Senior IT leaders.

• Deploy, service and maintain new end-user equipment.

• Support new integrations and migrations.

• Ensure end-user equipment is updated according to the update policy.

• Maintain equipment inventory and organization.

• Participate in the initiation, design, planning and implementation of new technologies and systems.

• Responsible for building, setup, installation and configuring of technologies as required.

Skills

Desktop, Windows 10, Support, Troubleshooting, Active directory, Customer service

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Downers Grove,IL.

Application Deadline

This position is anticipated to close on Sep 20, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.