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Job Title: ESOL Workforce Development Coordinator/Case Manager

PVN ID: LE-2509-007002

Category: Instruction and Social Service

Job Description

General Description

Support adult English language learners in achieving workforce readiness and employment success. Coordinate and deliver workforce development services tailored to ESOL adults through individualized case management.

Under the supervision of the ALC Director, duties include, but are not limited to:

Program Coordination

+ Create new and improve existing partnerships with training providers, employers, community organizations, and government agencies to improve our services to adult ESOL participants.

+ Develop and implement workforce readiness programs including job search workshops and digital literacy.

+ Collaborate with ESOL instructors to integrate workforce skills into language instruction.

+ Coordinate with employers and community organizations for employment pathways.

+ Conduct intake assessments and create individualized career plans.

Case Management

+ Act as a confidential case manager for adult student issues, including assessing academic and personal needs and assisting students who may be in crisis or off-track with ALC program requirements.

+ Keep an updated case management log accessible to the Senior Case Manager and the Director.

+ Track participant progress and maintain accurate documentation using the NYSED ASISTS system.

+ Refer students to support services, academic and career advising, CUNY, and external resources, including legal services, academics, crisis support, wellness, and emotional support.

+ Develop relationships and collaborates with local agencies and community organizations to provide students with additional avenues to access resources and programs.

+ Arranges and assists with special events, ceremonies, and conferences.

Other Duties

+ Other duties as assigned

Qualifications

+ Bachelor’s degree in Social Work, Education, Human Services, or related field (Master’s preferred).

+ Minimum 2 years of experience in workforce development or adult education.

+ Experience working with immigrant populations.

+ Strong communication and cultural sensitivity.

+ Proficiency in Microsoft Office and ability to learn NYSED ASISTS to track data

+ Bilingual in English and Spanish or multilingual skills required.

The Lehman College Adult Learning Center (ALC) is a teacher-led direct-service project of the Institute for Literacy Studies (ILS). Our shared mission—advancing urban education—has deep significance for the schools, colleges, and community-based settings in our home borough of the Bronx. Four interrelated core values inspire and infuse our work: commitments to human capacity, social justice, the power of democratic communities, and transformative work for all persons.

We provide thoughtful, innovative instruction, individualized counseling, and a nurturing environment for learners aged 16 and older. Students enter our program with the hope that the ALC’s key programs comprising free classes for Adult Basic Education (ABE), High School Equivalency (HSE), and English for Speakers of Other Languages (ESOL), including career and college readiness, can provide them with a meaningful pathway toward qualitatively better lives and economic self-sufficiency. Our classes embed adult learning in real-life contexts to ensure that everyone who enters our door has the skills to get a foothold and compete in the modern workplace.

RFCUNY Benefits RFCUNY Employee Benefits and Accruals (https://www.rfcuny.org/rfwebsite/media/0zrcgdyw/rfcuny-benefits-at-a-glance-ft-2025-project-employee.pdf)

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department School of Education/ILS/Adult Learning C

Status Part Time

Pay Range $40.00-$45.00

Hour(s) a week 19.00

Closing Date Nov 02, 2025 (Or Until Filled)

Bargaining Unit No

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